
BPO Leader and Enabler with fourteen years of solid experience in the industry with the top BPO companies in the country covering Tech, Retail, and Financial Services verticals Expertise in Service Delivery, Learning and Development, Enablement, Talent Development, Succession Planning, Project Management, Client Coordination, Continuous Performance Improvement, Analytics, Process Improvement, Knowledge Management, Team/Resource Management, Planning, Strategizing, Implementations, Project/Account/Product Launches Proven ability to deliver, lead, execute and collaborate in a fast-paced, agile environment