Christopher Reardon
Rockwall,TX
Summary
Proven sales expert with a track record of exceeding quotas at ROCKWALL JEEP DODGE RAM through strategic sales analytics and exceptional relationship building. Mastered consultative selling and customer care, boosting customer loyalty and competitive positioning. Achieved significant sales growth by leveraging deep industry knowledge and advanced negotiation skills.
Overview
7
7
years of professional experience
Work History
Vehicle Acquisition/Salesperson
ROCKWALL JEEP DODGE RAM
Rockwall, TX
05.2023 - 08.2024
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
SALEPERSON
ROCKWAL DODGE JEEP RAM
Rockwall, TEXAS
05.2023 - 08.2024
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
USED CAR CLOSER /SALES
Ryan Automotive
EDISON, NEW JERSEY
05.2017 - 10.2020
- Verified accuracy of all closing documents for completeness and compliance.
- Scheduled and coordinated closings with lenders, attorneys, and buyers.
- Prepared HUD-1 Settlement Statements and other closing documents in accordance with applicable laws.
- Reviewed title commitments to ensure clear titles were obtained prior to closing.
- Conducted final walkthroughs with clients prior to closing.
- Explained loan terms, conditions, and payments to borrowers.
- Processed changes to loan applications as requested by lender or customer.
- Provided excellent customer service throughout the entire process.
- Managed a high volume of files on a daily basis.
- Communicated effectively with customers regarding their closing status.
- Worked closely with lenders to ensure timely closings.
- Analyzed financial data from credit reports and appraisals.
- Performed post-closing activities such as recording deeds, filing documents.
- Ensured compliance with federal regulations such as RESPA, TILA, ECOA.
- Attended continuing education courses to stay abreast of industry developments.
- Managed and resolved concerns, problems or issues to avoid closing delays.
- Delivered excellent customer service by identifying needs and recommending custom solutions.
- Handled pipeline of active deals in closing stage.
- Prepared and audited loan file documents for long-term file maintenance.
- Scanned and uploaded loan and related documents into system.
- Answered questions and advised customers regarding loans and transactions.
- Examined and verified information in loan application and closing documents.
- Worked with third-party vendors to address and clear loan closing requirements.
- Assembled and compiled documents for loan closings.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Recorded applications for loan and credit, loan information and disbursements of funds.
- Prepared and typed loan applications, closing documents or legal documents using computers.
- Checked applicant credit, personal references and employment histories.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
- Reviewed and corrected errors on interest, principal and closing costs.
- Presented loan and repayment schedules to customers.
- Checked value of customer collateral to hold as loan security.
Education
Bachelor of Arts - Business Administration And Management
Saint Leo University
Saint Leo, FL04-1982
Skills
- Cross-selling products and services
- Reference selling
- Sales demonstration
- Account management
- Trial close
- Networking
- Sales presentations
- Sales analytics
- Sales process
- Prospecting
- Customer loyalty programs
- Negotiation
- Active listening
- Consultative selling
- Needs analysis
- Sales strategy development
- Customer care
- Relationship building
- Deal structuring
- Complaint handling
- Deal negotiation
- Closing techniques
- Sales pipeline management
- Competitive analysis
Accomplishments
CERTIFIED FACTORY SALESPERSON FOR 6 DEALERSHIP FI MGR
Timeline
Vehicle Acquisition/Salesperson
ROCKWALL JEEP DODGE RAM
05.2023 - 08.2024
SALEPERSON
ROCKWAL DODGE JEEP RAM
05.2023 - 08.2024
USED CAR CLOSER /SALES
Ryan Automotive
05.2017 - 10.2020
Bachelor of Arts - Business Administration And Management
Saint Leo University
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