Christopher Reckard
San Bernardino,CA
Summary
Hard working graduate of a highly ranked university with experience in office administration and business management. Engaging and pleasant personality with the ability to recruit, train and coach new employees to successfully promote the company's brand and services.
Utilizes strong leadership and strategic planning to drive efficiency and streamline operations. Track record of enhancing team performance and operational effectiveness through strong communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Transportation Supervisor
Yaamava' Resort and Casino
02.2022 - Current
- Monitored and facilitated the successful daily operation of the Transportation Department through the implementation of department policies and procedures.
- Mentored, monitored, trained, and advised all Department team members; executed Department directives, goals and communications.
- Conducted monthly, periodic and annual evaluations of assigned Department team members
- Responsible for overall team performance through coaching, mentoring, leading, and accountability.
- Managed staff scheduling, optimizing resource allocation for peak operational efficiency.
- Received, reviewed, and processed vehicle accident and damage reports.
- Fostered consistent, excellent guest relations by resolving grievances between internal/external guests.
Transportation Lead
Yaamava’ Resort and Casino
07.2021 - 02.2022
- Mentored, monitored, and trained all department employees; executed department directives, goals and communications.
- Monitored team members for quality service standards, service delivery standards, level of professionalism, personal appearance and adherence to proper procedures standardized by management.
- Monitored and facilitated the successful daily operation of the Transportation Department through the implementation of department policies, procedures, and operational guidelines.
- Fostered consistent, excellent guest relations by resolving grievances between internal/external guests.
- Received, reviewed, and processed vehicle accident and damage reports.
- Promoted a safe work environment by conducting safety audits and meetings.
- Performed other duties as assigned to support the efficient operation of the department.
Office Administrator
DR. BERGIN FAMILY COUNSELING
11.2018 - 12.2019
- Created Spreadsheets detailing and analyzing weekly expenses
- Created and monitored client appointments
- Managed and filed client paperwork
- Collected payments from clients and insurance companies
- Scheduled meetings and travel arrangements for members of the company
Assistant Manager
PIZZA MY HEART
05.2014 - 06.2018
- Managed a staff in a loud and fast paced restaurant environment.
- Made daily bank deposits, and handled register and driver cash outs.
- Logged daily and monthly inventory.
- Appropriately handled conflicts involving employees and/or customers.
- Conducted interviews and handled on-board training
- Served pizza and beer with excellent customer service, while ensuring store cleanliness
Education
Bachelor of Arts - Psychology
UNIVERSITY OF CALIFORNIA SANTA BARBARA
Goleta, CA05.2019
Skills
- Service excellence
- Collaborative teamwork skills
- Effective team management
- Collaborative strategic planning
- Effective problem resolution
- Critical thinking
- Effective communication
Timeline
Transportation Supervisor
Yaamava' Resort and Casino
02.2022 - Current
Transportation Lead
Yaamava’ Resort and Casino
07.2021 - 02.2022
Office Administrator
DR. BERGIN FAMILY COUNSELING
11.2018 - 12.2019
Assistant Manager
PIZZA MY HEART
05.2014 - 06.2018
Bachelor of Arts - Psychology
UNIVERSITY OF CALIFORNIA SANTA BARBARA