Christopher Reyes
307 Drum Ct Kissimmee,FL
Summary
Professional with over five years of expertise in residential and commercial mortgage lending. Proven track record in loan processing, loan origination, and client relationship management. Strong focus on team collaboration, adaptability to changing needs, and delivering consistent outcomes. Skilled in financial analysis, regulatory compliance, and sales strategies as well as costumer satisfaction. Known for reliability and commitment to achieving team goals in a high paced environment.
Overview
10
10
years of professional experience
Work History
Senior Mortgage Loan Originator
Evolution Mortgage Loans, LLC
06.2023 - Current
- Originated and processed an average of 10-16 residential and commercial loans per month while supporting a team of four loan officers.
- Enhanced the company''s reputation for excellent customer service and processing by promptly addressing client concerns and providing knowledgeable guidance throughout the loan process with an average closing timeline of 21 days.
- Consistently exceeded sales targets through diligent prospecting, processing and follow-ups activities with prospects and borrowers while working with a variety of loan products such as Conventional, FHA, VA, Foreign National and other Non-QM products.
- Processed and effectively reviewed legal documents and various property documents such as Divorce Decrees, Condo Questionnaires, Surveys, Liens, Title Documents and other sensitive documentation to properly process and close loans.
- Maintained personalized relationships and provided constant guidance to my clients in all aspects ranging from understanding loan conditions to helping them localize needed documents for conditions.
- Implemented robust file management systems that streamlined document collection processes while reducing errors.
Mortgage Loan Originator
My Mortgage, Inc
08.2020 - 05.2023
- Originated and processed an average of 8-10 Commerical and Residential loans while providing excellent customer service and processing by promptly addressing client concerns and providing knowledgeable guidance throughout the loan process with an average closing timeline of 24 days.
- Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
- Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
- Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
- Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
- Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
Ability Specialist
The Hartford
03.2018 - 05.2020
- Increased client retention rates by building strong relationships through regular follow-ups and updates on claim status.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, enhancing personal expertise as a Ability Specialist.
- Provided exceptional service to clients through prompt response times, clear explanations of policy terms, and compassionate support throughout the claims process.
- Effectively negotiated settlements for disputed claims, minimizing company exposure while maintaining client satisfaction levels.
Senior Legal Assistant
MacBride, Scicchitano & Leacox, P.A.
08.2016 - 03.2018
- Streamlined communication between attorneys and clients through diligent management of correspondence and scheduling.
- Trained junior legal assistants in firm policies, procedures, and best practices to ensure smooth integration into the team environment.
- Expedited resolution of routine issues with opposing counsel or court staff through professional communication skills both written and verbal.
- Maintained confidentiality of sensitive information while handling a high volume of client data across multiple practice areas.
- Supported trial preparation efforts with comprehensive witness interviews, exhibit organization, and attendance at pretrial conferences.
Legal Assistant
The Trial Professionals, P.A.
10.2015 - 08.2016
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Bachelor of Science - Political Science
The University of Central Florida
4000 Central Florida Blvd Orlando, FL12-2016
Skills
- Expert problem solving
- Ethics and professionalism
- Proficient in MS office & CRM Software
- Effective multitasking
- Research and data collection
- Comfortable with large caseloads and short notice deadlines
- Relationship building
- Interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Senior Mortgage Loan Originator
Evolution Mortgage Loans, LLC
06.2023 - Current
Mortgage Loan Originator
My Mortgage, Inc
08.2020 - 05.2023
Ability Specialist
The Hartford
03.2018 - 05.2020
Senior Legal Assistant
MacBride, Scicchitano & Leacox, P.A.
08.2016 - 03.2018
Legal Assistant
The Trial Professionals, P.A.
10.2015 - 08.2016
Bachelor of Science - Political Science
The University of Central Florida
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