Chris Rich
Concord,NC
Summary
Experienced Production Manager with a proven track record of motivating employees to achieve company objectives in fast-paced production environments. Skilled in resource allocation, production scheduling, and workflow management to ensure efficient operations. Dedicated to driving productivity and quality while maintaining a focus on meeting deadlines and exceeding expectations. Results-oriented professional with a passion for optimizing processes and driving continuous improvement in production settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Production Manager
Unifirst
05.2019 - Current
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Created and regularly updated department work instructions and reports.
- Developed and implemented cost controls and other expense reduction measures.
- Sourced materials to keep up with production goals and meet customer demands.
- Participate in budget preparation and administration - up to and including capital asset needs and purchase recommendations as needed
- Standardized production procedures, job roles and quality assurance guidelines.
- Follow all safety policies, HACCP, and medical guidelines.
- Took location's overall plant efficiency ranking from 40's to top 5 (out of 85 plants nationwide).
- Led location to an Unifirst Bronze Safety Award for location 212.
- Managed ISO program and participated in annual audits.
- Led internal audits.
Production Manager
Unifirst Loc 267
08.2017 - 05.2019
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Standardized production procedures, job roles and quality assurance guidelines.
- Created and regularly updated department work instructions and reports.
- Calculated finances and production costs while managing cash flow.
- Sourced materials to keep up with production goals and meet customer demands.
- Resolved issues quickly to maintain productivity goals.
- Completed and submitted monthly and yearly reports to support executive decision making.
Team Leader
NGK Ceramics
03.2014 - 05.2017
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coordinated weekly meetings for internal and external groups.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Led safety meetings and monitored compliance with gear requirements and best practices.
- Read and interpreted schematics, technical documentation and production orders.
- Reported tool, machinery and equipment issues to maintenance personnel.
- Performed accident investigations.
- Analyzed production and developed production tracking and quality control systems to detect production problems.
- Motivated 65 member through training, information sharing, mentoring and unbiased evaluations.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Production Supervisor
Stericycle
10.2009 - 02.2014
- Utilized lean practices to balance workflow and alleviate redundancy.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Boosted production throughput and quality by revamping procedures and monitoring strategies.
- Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
- Established clear priorities and production quality standards.
- Reduced obstacles and variables to maintain production performance and meet deadlines.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Managed staff hiring, training, and supervision.
0311 Infantry Rifleman
United States Marine Corps
08.2005 - 09.2009
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Trained teams on emergency situation preparedness and tactical planning, equipment maintenance and weapon use.
- Trained over 100 multinational partners, contractors and foreign nationals on Close Quarters Marksmen Training to develop warfighting and defense capabilities.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Led fire teams during battle drills and training exercises.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Education
Bachelor of Science - Business Administration And Management
ECPI University
Virginia Beach, VA05.2020
High School Diploma -
Duluth High School
Duluth, GA05.2005
Skills
- New Process Development
- Expenditure Approvals
- Technical Staff Collaboration
- Process Planning
- Resource Management
- Budget Development
- Cost Control Programs
- Total Quality Management
- Lean Manufacturing Principles
- Production planning
- Operations management
- Continuous improvements
- Safety management
- Production optimization
- Root-cause analysis
- OSHA compliance
- Supply chain management
- Material planning
- KPI tracking
Accomplishments
- Took 2 Unifirst plants ranked 40th-50th in overall plant efficiency (out of 85) to top 10 facilities.
- Helped locations retain amongst highest levels of customer retention in the company.
- Helped location earn a Silver and Bronze award for Safety
Certification
CPR/AED
ISO 9001:2015 Internal Auditor
Timeline
Production Manager
Unifirst
05.2019 - Current
Production Manager
Unifirst Loc 267
08.2017 - 05.2019
Team Leader
NGK Ceramics
03.2014 - 05.2017
Production Supervisor
Stericycle
10.2009 - 02.2014
0311 Infantry Rifleman
United States Marine Corps
08.2005 - 09.2009
Bachelor of Science - Business Administration And Management
ECPI University
High School Diploma -
Duluth High School
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