Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Christopher Ricketts

Brooklyn

Summary

Collaborative leader dedicated to fostering an engaged and empowering work culture. Passionate about ensuring lasting customer satisfaction through the delivery of quality service and unparalleled support. Proficient in customer service best practices and knowledgeable about various options available. Demonstrates top-notch skills in active listening and analytical problem-solving, resulting in enhanced customer experiences. Exhibits service-oriented behaviors, understands customer desires, and provides customized solutions to build loyalty. Known for being organized and dependable, successfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet work goals. Seeking to become a valuable asset to a growing service-oriented company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dietary Aide

Sodexo
06.2020 - 09.2021
  • Prepared nourishment and supplements for distribution
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and nonfood supplies as directed
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows
  • Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health
  • Served meals to residents in accordance with established schedules and dietary procedures.

Key Holder

Clean Rite Center
10.2021 - 12.2023
  • Oversaw store operations by counting cash drawer, reviewing equipment management and supervising staff
  • Assisted with team responsibilities by cleaning, folding clothes, managing cash register and assisting customers
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions

Store Associate

7-eleven
02.2023 - 03.2025
  • Resolved various customer issues regarding store policies.
  • Managed cash register operations, ensuring proper handling of cash and change.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Supported loss prevention goals by monitoring shopper behavior

Education

GED -

East Brooklyn Community High School
Brooklyn, NY
06.2023

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer relations
  • Cash management
  • Product restocking
  • Complex Problem-solving
  • Issue resolution
  • Training and mentoring
  • Cleanliness and sanitation

Certification

OSHA 30

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Store Associate

7-eleven
02.2023 - 03.2025

Key Holder

Clean Rite Center
10.2021 - 12.2023

Dietary Aide

Sodexo
06.2020 - 09.2021

GED -

East Brooklyn Community High School
Christopher Ricketts