Christopher Riddick
Spanaway,WA
Summary
Highly proactive manager with 25+ years of experience in the restaurant industry. Background includes sales, management and customer service in fast-paced settings. Dedicated, hardworking restaurant General manager with extensive daily planning and operations experience. Skilled in staff training and development. Experienced in liquor and food ordering as well as adhering to a food, liquor and controllable profit budget.
Overview
18
18
years of professional experience
Work History
General Manager
Flynn Group
02.2009 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Manage 55-60 employees and 3-4 assistant managers with weekly sales of $75-80,000.
- Number one in Zero tolerance shortlist for the Washington market in 2011, also recognized as Manager of the year in 2009.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
District Manager
Ivar's Seafood Bar
10.2008 - 02.2009
- Responsible for operations of 4 high volume locations in Seattle: Pier 54 fish bar, Salmon House fish bar, Mukilteo fish bar, and Northgate Mall fish bar. The first 3 listed were recently acquired by the fast food department of the company. Responsible for all operations of each restaurant as well as assisting in maintaining the specs and standards of Ivar's. Primary focus of analysis on numbers and operations to increase profitability of each location.
General Manager
Flynn Group
07.2005 - 10.2008
- Promoted to General Manager of brand new store location in Auburn in July 2005. Interviewed and hired the entire staff for new restaurant opening. Responsible for setting up all food and liquor accounts as well as set up and organization of the restaurant. Responsible for all restaurant operations and adhering to budgeted food, liquor, labor, and profit expectations. Managed a team of 50-55 employees and 3 assistant managers.
- After a successful store opening I was transferred to the Puyallup location in May 2007. Took over a location that was not very clean or organized and was experiencing high turnover. With better organization and improved systems in place I was able to help improve employee morale and turn the Puyallup location into an model location. Number one in Zero tolerance shortlist in Apple American Group in 2006.
Education
Bachelor of Arts - General Studies
Western Washington University
Bellingham, WA05.1996
High School Diploma -
Bethel High School
Spanaway, WA06.1991
Skills
- Inventory Management
- Staff Scheduling
- Conflict Resolution
- Organizational Skills
- Facility Maintenance
- Customer Engagement
- Pre-Shift Walk-Through
- Attention to Detail
- Staff Training
- Sales Forecasting
- Employee Retention
- Food Preparation
Timeline
General Manager
Flynn Group
02.2009 - Current
District Manager
Ivar's Seafood Bar
10.2008 - 02.2009
General Manager
Flynn Group
07.2005 - 10.2008
Bachelor of Arts - General Studies
Western Washington University
High School Diploma -
Bethel High School
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