Christopher Rios
Melbourne,FL
Summary
Accomplished Public Adjuster and Project Manager with a proven track record at Ask an Adjuster and Home Wreckers Roofing. Excelled in client education, streamlined claims processes, and managed complex projects, demonstrating exceptional organizational abilities and effective communication. Holds a Florida Claims Adjuster License, underscoring technical expertise and a highly motivated approach to achieving client satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
Public Adjuster
Ask an Adjuster
09.2021 - Current
- Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
- Streamlined communication between all parties involved in the claims process, ensuring accurate information exchange and swift resolution times.
- Built strong relationships with clients, providing excellent customer service throughout the claims process.
- Collaborated with legal professionals to resolve complex cases and achieve favorable outcomes for clients.
- Actively participated in industry conferences and training events to continually improve knowledge and skills as a Public Adjuster professional.
Project Manager
Home Wreckers Roofing
08.2020 - 09.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Parts Technician
Lexus If Melbourne
01.2018 - 08.2020
- Assisted with the training of new Parts Technicians, sharing knowledge and best practices for efficient operations.
- Identified obsolete parts and organized their disposal, optimizing warehouse space utilization.
- Developed effective communication strategies within the team that resulted in reduced miscommunications regarding part orders and inventory levels.
- Reduced downtime in the repair shop by maintaining accurate stock levels of essential parts.
- Conducted regular inventory audits, ensuring accurate stock records and minimizing discrepancies.
Patient Transportation Specialist
Saratoga Hospital
06.2016 - 08.2017
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with Patients, Nurses, Supervisors, and Doctors to the proper handling and transportation clientele
- Trained new employees on proper procedures and protocols, enhancing overall team performance in patient transportation services.
- Trained in standard precautions and preparation of expired patients for delivery to the morgue.
General Stores Associate
Saratoga Hospital
07.2015 - 08.2017
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Participated actively in seasonal resets rearranging shelves according to planograms optimizing product visibility.
- Boosted store sales with effective product recommendations based on customer needs and preferences.
- Collaborated with fellow associates to maintain a positive work atmosphere, contributing to excellent team dynamics.
Education
Accredited Claims Adjuster - Property Insurance
Florida Insurance University
Orlando, FL02.2022
Associate of Arts - Business Administration And Management
Eastern Florida State College
Cocoa, FL08.2020
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NY06.2020
Skills
- Insurance policy knowledge
- Organizational abilities
- Property valuation
- Assertiveness
- Highly motivated
- Florida Claims Adjuster License
- Technical knowledge
- Written Communication
- Effective Communication
Timeline
Public Adjuster
Ask an Adjuster
09.2021 - Current
Project Manager
Home Wreckers Roofing
08.2020 - 09.2021
Parts Technician
Lexus If Melbourne
01.2018 - 08.2020
Patient Transportation Specialist
Saratoga Hospital
06.2016 - 08.2017
General Stores Associate
Saratoga Hospital
07.2015 - 08.2017
Accredited Claims Adjuster - Property Insurance
Florida Insurance University
Associate of Arts - Business Administration And Management
Eastern Florida State College
High School Diploma -
Saratoga Springs High School
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