Christopher Rivera
Richmond,VA
Summary
Driven and adaptable professional with a proven track record in expense tracking and exceptional communication skills, honed across roles from Bookkeeper/Owner/Operator at Rivera Courier Service to Security Officer Supervisor at Garda World Security. Excelled in enhancing delivery efficiency and resolving customer inquiries, surpassing company standards and fostering increased loyalty. Organized Bookkeeper proficient in QuickBooks and Adobe software. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue.
Overview
5
5
years of professional experience
Work History
Bookkeeper/Owner/Operator Truck Driver
Rivera Courier Service
03.2021 - 06.2024
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Customer Service Representative
LaserShip
07.2019 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Completed data entry tasks with accuracy and efficiency.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Medical Courier
Richmond Express
12.2022 - 06.2023
- Properly documented all specimens received using [Software].
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Facilitated seamless handoffs of critical shipments to interdepartmental staff or external carriers as needed.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
Security Officer Supervisor
Garda World Security
10.2019 - 03.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Education
Associate of Arts - Accounting
Ashworth College
Norcross, GA05.2020
Certificate - Private Investigation
Ashworth College
Norcross, GA05.2018
High School Diploma -
St Gregorey High School
Chicago, United States09.2013
Skills
- Expense Tracking
- Accounting and bookkeeping
- MS Office expert
- Quickbooks
- Bookkeeping
- Attention to Detail
- Communication
- Data Entry
- Problem-Solving
- Analytical Reasoning
- Adaptability
- Reliability
Timeline
Medical Courier
Richmond Express
12.2022 - 06.2023
Bookkeeper/Owner/Operator Truck Driver
Rivera Courier Service
03.2021 - 06.2024
Security Officer Supervisor
Garda World Security
10.2019 - 03.2021
Customer Service Representative
LaserShip
07.2019 - 05.2024
Associate of Arts - Accounting
Ashworth College
Certificate - Private Investigation
Ashworth College
High School Diploma -
St Gregorey High School
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