Summary
Overview
Work History
Education
Skills
Timeline
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Christopher RIvera

Chandler,AZ

Summary

Proven leader in supply chain management with a track record of process improvement and operational agility at Banner Health. Skilled in strategic leadership and analytical thinking, adept at driving project success and enhancing business performance. Excelled in fostering team collaboration, achieving significant efficiency gains, and implementing technical solutions. Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Hardworking Associate Director knowledgeable about business practices in the healthcare industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.

Overview

12
12
years of professional experience

Work History

Associate Director, Supply Chain

Banner Health
08.2019 - 08.2024
  • Assisted senior leadership in managing all aspects of operations.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Led teams of up to 25 personnel, supervising daily performance as well as training and improvement plans.
  • Supported capital project planning and contributed to feasibility studies.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Senior Analyst, Supply Chain

Owens and Minor
03.2018 - 08.2019
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Optimized core processes to improve business performance and operational agility.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Created dashboards to monitor and track key performance indicators.
  • Generated standard and custom reports to provide insights into business performance.
  • Identified patterns and trends in large data sets and provided actionable insights.

Coordinator, Supply Chain

Banner Health
03.2017 - 03.2018
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.

Operations Manager

Alpatronix Inc
09.2014 - 03.2017
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Increased profit by streamlining operations.

Materials Specialist, Healthcare

Intermountain Healthcare
05.2012 - 07.2014
  • Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
  • Generated and monitored supplier KPI reports to measure supplier performance.
  • Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
  • Coordinated schedules with suppliers to maintain adequate material levels.
  • Managed stockroom service desk and offsite warehouse, documenting and researching inaccuracies to determine best corrective actions.

Education

High School Diploma -

Bolsa Grande High School
06.2002

Skills

  • Proposal Writing
  • Expense Control
  • Data Collection
  • Technical implementation
  • Key relationship management
  • Project Management
  • Database Management
  • Process Improvement
  • Strategic leadership
  • Resources Allocation
  • Systems Development
  • Hiring and Training
  • Product Management
  • Operations Management
  • MS Office
  • Decision-Making
  • Analytical Thinking
  • Team Collaboration and Leadership
  • Critical Thinking

Timeline

Associate Director, Supply Chain

Banner Health
08.2019 - 08.2024

Senior Analyst, Supply Chain

Owens and Minor
03.2018 - 08.2019

Coordinator, Supply Chain

Banner Health
03.2017 - 03.2018

Operations Manager

Alpatronix Inc
09.2014 - 03.2017

Materials Specialist, Healthcare

Intermountain Healthcare
05.2012 - 07.2014

High School Diploma -

Bolsa Grande High School

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Christopher RIvera