Christopher Roberson
Tacoma
Summary
Dynamic retail professional with a proven track record at HGA Quest, enhancing customer satisfaction through effective merchandising strategies and strong product knowledge. Recognized for optimizing inventory levels and training team members, demonstrating adaptability and teamwork. Committed to maintaining high standards of store presentation and driving sales through innovative visual displays. Very determined and eager to thrive.
Overview
13
13
years of professional experience
Work History
Governor
Mind Freedom Recovery Inc.
01.2015 - Current
- Increased transparency in government operations, fostering trust between citizens and elected officials
- Launched workforce development programs aimed at upskilling residents to meet employer demands
- Strengthened infrastructure by prioritizing projects that improved transportation and utility systems
- Advocated for affordable housing solutions, addressing homelessness and rising costs of living within the state
- Enhanced public safety by working closely with law enforcement agencies and community organizations
- Expanded support for veterans, providing improved access to healthcare services and job training initiatives
- Developed and strengthened political partnerships to further agendas
- Provided mentally challenged, recovering addicts, mental health patients with housing
- Provided rides to appointment, grocery shopping, court dates, etc
- Provided legal information and helped advocate legal procedures
Wash Deck Operator
Sterile Surgical Systems
Tacoma
05.2023 - 03.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols
- Provided on-the-job training to newly hired workers and team members
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects
- Reduced equipment downtime by troubleshooting issues and performing timely repairs
- Increased overall product quality through meticulous attention to detail during operation processes
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations
- Uphold quality standards through regular inspections of completed products, addressing any inconsistencies immediately
- Accurately documented all operational data, ensuring up-to-date records for review and analysis
Crew Member Cook
Mc Donalds
Lakewood
05.2021 - 09.2021
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Operated grills, fryers and ovens to cook food items
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Trained and assisted new kitchen staff members
- Cleaned and sanitized work areas, utensils and equipment
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints
- Monitored food temperatures to meet quality and safety standards
- Followed company recipes and production standards to satisfy customers
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
- Learned new menu offerings and options easily to assist customers with selecting items
Process Server
Self Employed Services
Tacoma
01.2014 - 03.2015
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers
- Provided proof of service in form of affidavit
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times
- Optimized route planning to maximize productivity while minimizing travel time between service locations
- Researched defendants' schedules, social media, and analyzed personal records to locate defendants
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions
- Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries
- Improved communication with law firms by providing regular status updates on document delivery progress
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner
- Tracked down Number defendants per month to serve legal documents
- Served as a reliable source of knowledge for clients regarding rules and regulations governing process serving activities within the jurisdictional area
- Contributed to the growth of the process server business by consistently receiving positive feedback from clients, leading to increased referrals and repeat customers
- Ensured compliance with state regulations through proper completion of affidavits and other required documentation
Merchandiser
HGA Quest
Seattle
01.2012 - 01.2014
- Updated pricing and signage to complete product displays and educate customers
- Inspected merchandise for quality and arranged proper display location on floor
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability
- Answered customer questions regarding store merchandise, department information, and pricing
- Monitored inventory levels and kept adequate stock in product displays on sales floor
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement
- Verified products appeared at correct locations in proper quantities
- Completed efficient store resets to prepare store for special promotions and seasonal updates
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store
Education
GED - Mathematics, Science, History
Centralia College
Centralia, WA02.2023
Skills
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Store maintenance
- Retail
- Time management
- Multitasking
- Customer service
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Attention to detail
- Idea brainstorming
- Originality and creativity
- Determined
- Team player
- Humble
- Responsible
- Committed
- Fast learner
Accomplishments
- I have accomplished very tough lifestyle that I was born into.
- I completed school after so many obstacles tried stopping my efforts.
- I have worked hard to be able to provide a stable home for my family.
- I have been able to build my life from complete nothing to having my own home, vehicle, bills paid and food on the table.
- I have gathered the resources necessary to control and accomplish a livable function able day to day schedule.
- I have overcome many hard life lessons that lead to hard places.
- I have built myself up mentally physically and emotionally to be able to accomplish anything life throws at me.
Additional Information
I'm a dedicated worker., I am a cherished and devoted husband and father., I'm always willing to learn new skills to strengthen my knowledge., I challenge myself to thrive for greatness., I always get back up when life knocks me down., I strategize ways to accomplish my everyday events.
Timeline
Wash Deck Operator
Sterile Surgical Systems
05.2023 - 03.2024
Crew Member Cook
Mc Donalds
05.2021 - 09.2021
Governor
Mind Freedom Recovery Inc.
01.2015 - Current
Process Server
Self Employed Services
01.2014 - 03.2015
Merchandiser
HGA Quest
01.2012 - 01.2014
GED - Mathematics, Science, History
Centralia College