Christopher Rodriguez
Burnsville,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Records Management Specialist
Securian Financial/The Standard (Contract)
10.2023 - 06.2024
- Processed and logged documentation received by the operations team.
- Ensured accurate and efficient data entry into the appropriate workflow system.
- Maintained organization and accuracy of departmental records.
- Provided support to the operations team with data-related tasks.
- Streamlined document retrieval time for internal departments through the creation of a comprehensive indexing system.
- Ensured regulatory compliance, conducting periodic audits on company documentation and recordkeeping practices.
Sr. Underwriting Rep (Contract)
Securian Financial Group
10.2022 - 04.2023
- Reviewed insurance applications and supporting documents to determine eligibility for coverage
- Analyzed the risk factors and made decisions on whether to approve or deny coverage
- Maintained accurate records and documentation of underwriting decisions
- Collaborate with other departments, such as claims and customer service, to provide excellent customer support.
Slot Technician
Mystic Lake Casino
05.2022 - 09.2022
- Provided optimum guest service in performing repairs and maintenance to slot machines and associated equipment, ensuring regulatory integrity and compliance
- Participated in equipment installations, relocations and modifications of machines
- Made sure all systems and machine software are updated and running as should.
Operations Assistant (Contract)
IOM (United Nations)
11.2021 - 02.2022
- Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems
- Provide assistance at transit centers and third-party facilities for extended periods of up to 12 hours and during overnight periods and weekends, ensuring the needs of individuals are met throughout their stay
- Assist in the coordination of transportation from consolidation points, transit centers and third- party facilities, including liaising with service providers insuring the identity verification, readiness and organization of individuals being transported, and providing relevant briefings
- Assist with baggage sorting, tagging and handling and escort individuals on transportation as needed
- Ensure individuals with special needs are provided with appropriate services and report any issues to supervisors immediately.
Computer Technician
High Tech Computer Repairs
04.2011 - 12.2021
- Mac/Windows OS
- Provided on-site computer repair services to small business and private customers
- Diagnosed software issues, installed updates or new software, and remove malicious software
- Consulted with customers regarding technological needs as well as technical problems
- Disassembled systems on-site to diagnose issues and make all selected repairs
- Took systems off-site as needed for major repairs/rebuilds
Driver/Mapper (Contract)
Google Street View, Google
05.2019 - 11.2019
- Responsible for daily commute around the city mapping the city
- Ensure all local maps are up to date
- Responsible for routine vehicle check up (oil, brakes, tire rotation )
Data Entry Clerk/Receptionist
Empire City Casino at Yonkers Raceway
10.2015 - 05.2019
- Responsible for handling a high volume of incoming/outgoing vehicles in a fast pace environment
- Data entry of all vehicles
- Fluent with CVPS system
- Trains new employees on policies and procedures.
Education
Associate of Arts - Computer And Information Systems Security
Borough of Manhattan Community College of The City University of New York
New York, NY01.2014
GED -
Virginia Commonwealth University
Richmond, VA04.2012
High School Diploma -
High School Of Computers And Technology
Bronx, NY06.2011
Skills
- Team player and detail oriented
- Data entry
- Proficient in all Email Services ( Outlook, Mail, etc)
- Proficient in Excel, PowerPoint, Microsoft Word, and Access
- Exceptional computer assembly & hardware installation
- Knowledgeable in universal software installation , configuration & customization
- Experienced in computer network & server set-up
- IT support
- Windows
- Customer service
- Component Replacements
Timeline
Records Management Specialist
Securian Financial/The Standard (Contract)
10.2023 - 06.2024
Sr. Underwriting Rep (Contract)
Securian Financial Group
10.2022 - 04.2023
Slot Technician
Mystic Lake Casino
05.2022 - 09.2022
Operations Assistant (Contract)
IOM (United Nations)
11.2021 - 02.2022
Driver/Mapper (Contract)
Google Street View, Google
05.2019 - 11.2019
Data Entry Clerk/Receptionist
Empire City Casino at Yonkers Raceway
10.2015 - 05.2019
Computer Technician
High Tech Computer Repairs
04.2011 - 12.2021
Associate of Arts - Computer And Information Systems Security
Borough of Manhattan Community College of The City University of New York
GED -
Virginia Commonwealth University
High School Diploma -
High School Of Computers And Technology
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