Christopher Rodriguez
Long Beach,CA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
14
14
years of professional experience
Work History
Parts Coordinator
Craftsman Collision USA
09.2018 - Current
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
Lead Bartender/Assistant Manager
Chili”s Bar & Grill
03.2015 - 09.2019
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Server/trainer/NRO
Buffalo Wild Wings
02.2013 - 03.2015
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Expo/Food Runner/Catering/Security
Acapulco Restaurant
03.2011 - 02.2013
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Checking proper identification
- Ensured alcohol was consumed in designated areas only.
Education
No Degree - Fire Science
Long Beach City College
Long Beach, CA09.2010
High School Diploma -
Wilson High School
Long Beach, CA06.2008
Skills
- Passion for customer satisfaction
- Food Service Background
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Languages
Spanish
Native or Bilingual
Timeline
Parts Coordinator
Craftsman Collision USA
09.2018 - Current
Lead Bartender/Assistant Manager
Chili”s Bar & Grill
03.2015 - 09.2019
Server/trainer/NRO
Buffalo Wild Wings
02.2013 - 03.2015
Expo/Food Runner/Catering/Security
Acapulco Restaurant
03.2011 - 02.2013
No Degree - Fire Science
Long Beach City College
High School Diploma -
Wilson High School
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