Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Rodriguez

Lawrence,MA

Summary

Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining production machinery and equipment to achieve optimal efficiency. Proficient in understanding and interpreting blueprints, schematics and technical drawings to manage equipment according to specifications. Personable and dedicated with extensive experience in Customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing relationships with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Personable, friendly and solution-oriented. Customer-focused team player offering expertise in conflict mediation, customer service, time management and sales. Dedicated to customer loyalty and satisfaction.

Talented technical professional with background in industrial engineering. Results-driven and thorough with dedication to data-driven work. Skilled in statistical analysis and quality assurance.

Overview

4
4
years of professional experience

Work History

Manufacturing Technician

Moveras
09.2024 - Current
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Made sure that products were produced on time and are of good quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed preventative maintenance and inspections on production machinery.
  • Assembled and tested parts and components to meet safety and performance standards.
  • Recorded and documented all maintenance activities in accordance with company policies and procedures.
  • Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
  • Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
  • Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
  • Developed automation tools to improve efficiency, eliminate waste and free up labor hours for other needs.

Sales Associate Supervisor

E Smokes and Vapes
07.2023 - 09.2024
  • Attended industry events and conventions to expain sales opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Trained newly hired sales team in upselling techniques.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Restoration Technician

Serv Pro
04.2021 - 02.2023
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Completed tear-down of existing structures and prepared for new construction.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
  • Perform production processes, demolition and other labor intensive tasks
  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Adhere to safety and risk management guidelines at all times
  • Communicate with restoration supervisor and other technicians to maintain efficient production processes
  • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance
  • Worked safely in disaster environment by adhering to company and quality procedures.
  • Inspected damaged properties and contents to prepare job action plan.
  • Evaluated objects to identify repair requirements and devise optimal approaches, carefully avoiding financial, or cultural losses.

Education

GED -

Hiset
06-2023

Skills

  • Production processes observation
  • Production log maintenance
  • Final product testing
  • Safety operation procedures
  • Administrative support
  • Materials Loading
  • Procedural manual drafting
  • Product Testing
  • Materials knowledge
  • Project Management
  • Safety Protocols
  • Communicating with clients
  • Performance monitoring
  • Data entry
  • Providing customer support
  • POS system operation
  • Payment processing
  • Customer assistance
  • Cash register operation
  • Deposits, bank runs

Timeline

Manufacturing Technician

Moveras
09.2024 - Current

Sales Associate Supervisor

E Smokes and Vapes
07.2023 - 09.2024

Restoration Technician

Serv Pro
04.2021 - 02.2023

GED -

Hiset

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Christopher Rodriguez