Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Christopher Rodriguez

Edinburg

Summary

Learning & Development professional with a Master’s in Organizational Leadership and experience designing and delivering training programs that strengthen compliance, onboarding, and employee development. Skilled in creating engaging learning experiences, instructional design, and virtual training delivery. Backed by certifications in Good Manufacturing Practices (GMP) and a strong background in employee development, onboarding, and workforce learning initiatives. Skilled at working with diverse teams and supporting learning initiatives to drive continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Learning and Communications Manager

DHR Health
Edinburg
08.2024 - Current
  • Designed and launched a structured onboarding program for new hires, improving employee readiness and standardizing compliance practices.
  • Developed digital learning resources to support staff education and professional development.
  • Managed internal communications for department-level teams and created communication standards distributed to over 6,000 hospital employees.
  • Partnered with leadership to align training initiatives with organizational priorities and compliance requirements.
  • Demonstrated adaptability during a major cyber incident, coordinating cross-functional efforts to sustain hospital operations and patient services throughout a two-week recovery period.

Training Specialist I & II

Texas Health and Human Services
San Antonio
09.2023 - 08.2024
  • Designed and facilitated onboarding and continuing education programs, strengthening staff competency and compliance with agency requirements.
  • Delivered bi-weekly onboarding sessions for ~30 new hires and monthly refresher training for 25+ employees, ensuring consistent compliance and skill development.
  • Conducted on-the-job training (OJT) and scenario-based safety drills, enhancing employee confidence and competency in applying policies and procedures.
  • Served as a subject matter expert (SME) and train-the-trainer for specialized courses, mentoring instructors and ensuring consistency in delivery.
  • Managed training records and certifications, ensuring accuracy and readiness for regulatory audits and compliance reporting.

Academic Advisor / Senior Academic Advisor

Hallmark University
San Antonio
09.2021 - 09.2023
  • Developed and facilitated training sessions for new academic advisors, standardizing advising practices and improving service delivery across the university.
  • Designed individualized student success plans, providing coaching and mentorship that improved retention and academic performance.
  • Implemented workshops and learning initiatives that enhanced student engagement and professional development.
  • Collaborated with leadership to align advising strategies with institutional goals, contributing to consistent retention rates above 95%.
  • Stayed current with learning and development trends in higher education to ensure advising practices and training programs remained effective and relevant.

Service Coordinator

Alamo Area Council of Governments
San Antonio
10.2020 - 09.2021
  • Coordinated individualized service and support plans, aligning with state compliance standards and organizational requirements.
  • Facilitated client and caregiver education sessions on safety, daily living skills, and program participation.
  • Delivered training to staff and families on conflict prevention strategies and policy updates.
  • Collaborated with interdisciplinary teams to assess needs, monitor progress, and reinforce development goals.
  • Monitored service outcomes and identified opportunities to improve program effectiveness and client development goals.

Student Experience Coordinator

Texas A&m University - Corpus Christi
Corpus Christi
01.2019 - 05.2020
  • Designed and delivered leadership development programs and workshops, applying adult learning principles and instructional design methodologies to enhance participant engagement and outcomes.
  • Recruited, trained, and managed 45 student volunteers, providing coaching, onboarding, and performance support to ensure high-quality program execution.
  • Developed and executed orientation and experiential learning initiatives for 400+ students, improving engagement, retention, and overall program effectiveness.
  • Coordinated logistics, scheduling, and evaluation of multiple programs, ensuring compliance with institutional standards and driving continuous improvement.
  • Led cross-functional events and initiatives, including fundraisers and leadership conferences, demonstrating project management, team coordination, and measurable impact.

Education

Master of Science - Organizational Leadership

Our Lady of The Lake University
San Antonio, TX
08-2022

Bachelor of Science - Criminal Justice

Texas A&M University - Corpus Christi
Corpus Christi, TX
05-2020

Associate of Science - Biology

South Texas College
McAllen, TX
05-2017

Skills

  • Training Program Design and Facilitation
  • Onboarding Programs
  • Instructional Design
  • E-Learning Development
  • Learning Management Systems (LMS)
  • Facilitation and Presentation Skills
  • Training Needs Assessment
  • Change Management
  • Virtual Training Delivery
  • Employee Development

Certification

Regulatory / GMP Certifications

  • Foundations of GMP – USP (2025)
  • Introduction to GMP – Biopharma Institute (2025)
  • Good Manufacturing Practice for Pharmaceuticals – Alison (2025)

Learning & Development / HR Certifications

  • Diploma in Learning & Development – Alison (2025)

Accomplishments

  • Silver & Gold President Volunteer Service Awards (2018–2019)
  • Character with Distinction Recipient (2021–2023)

Timeline

Learning and Communications Manager

DHR Health
08.2024 - Current

Training Specialist I & II

Texas Health and Human Services
09.2023 - 08.2024

Academic Advisor / Senior Academic Advisor

Hallmark University
09.2021 - 09.2023

Service Coordinator

Alamo Area Council of Governments
10.2020 - 09.2021

Student Experience Coordinator

Texas A&m University - Corpus Christi
01.2019 - 05.2020

Master of Science - Organizational Leadership

Our Lady of The Lake University

Bachelor of Science - Criminal Justice

Texas A&M University - Corpus Christi

Associate of Science - Biology

South Texas College

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