Christopher Rollins
Business Leader & Entrepreneur
Austin,Texas
Summary
Self-motivated business leader with over 20 years of diverse industry experience, renowned for creating tailored solutions for clients and managing cross-functional teams. Expertise in leveraging effective communication, innovative thinking, strategic leadership, and technical acumen to drive productivity and growth. Proven ability to navigate complex challenges and deliver impactful results. Seeking to bring entrepreneurial spirit and exceptional problem-solving skills to high-level remote roles.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Owner/President
Buildspective Access & Mobility
1 2011 - Current
- Founded BuildSpective to design and implement customized solutions for injured workers and trust beneficiaries collaborating with stakeholders in the Worker's Compensation industry.
- Operational Leadership: Oversaw operations and back-office management, optimizing support processes and business efficiency.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Perform regular speaking engagements at industry conferences as a recognized expert.
- Home Modification Consulting: Developed and designed home modification scopes, providing expert consulting for residential and commercial projects.
- Mobility Equipment Solutions: Managed sales and installation of complex mobility equipment for both residential and commercial applications.
- Project Management: Directed construction and project management for home modifications, ensuring accessibility and compliance.
- Accessibility Consulting: Provided comprehensive residential and commercial accessibility consulting, enhancing environments for individuals with disabilities.
- E-Commerce Development: Expanded business by creating an online Shopify store, AdaptivEase.com, to promote and sell easy-to-install mobility equipment for home safety.
Chief Technology Officer
Sleeptek, LLC
12.2008 - 01.2011
- Led the technological innovation and implementation for a start-up sleep diagnostics laboratory and durable medical equipment vendor.
- Drove initiatives to enhance operational efficiency and compliance.
- Technology Leadership: Spearheaded the design and implementation of technology solutions for a start-up sleep diagnostics laboratory and durable medical equipment vendor.
- Evaluated emerging technologies for potential adoption, staying ahead of industry trends to maintain competitive advantage.
- Network Architecture: Established secure LAN/WAN/VPN networks and Windows Server infrastructures to support internal and remote operations across multiple office locations.
- Remote Monitoring: Developed innovative methods for lab-based technicians to remotely monitor in-home sleep studies, enhancing service delivery.
- Automated Solutions: Implemented automated FTP solutions for seamless transfer of completed studies to lab servers.
- Compliance Standards: Instituted company-wide standard practices to ensure HIPAA compliance, safeguarding patient information.
Business Intelligence Consultant & Marketing Brand Manager
Dell Inc.
01.2006 - 01.2008
- Served in dual roles leading the design and implementation of business intelligence solutions, optimizing marketing strategies, and automated critical business processes while also performing duties as the Marketing Brand Manager for Dell's Americas Business Unit - Software & Peripherals.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Automated Reporting & Analytics: Implemented MS SQL Server, Integration & Reporting Services to support Americas Sales, Marketing, and COC groups, enhancing data-driven decision-making.
- Inventory Management: Developed an automated solution for managing EOL product inventory and new product launches, reducing operating expenses by over $1M and boosting EOL product revenues.
- Salesforce Integration: Led the marketing integration and implementation of Salesforce.com, streamlining customer relationship management.
- Marketing Analytics: Created and maintained targeted marketing communication lists, reporting campaign effectiveness to executive leadership, improving strategic marketing initiatives.
- Internal Marketing Programs: Utilized 3rd-party marketing funds to develop sales contests and incentive programs, driving internal engagement and performance.
- End-to-End Reporting Systems: Developed and implemented comprehensive reporting systems, including acquiring server hardware, installing server OS and database software (SQL Server), and creating internal and external reports for Dell management and Software & Peripheral partners.
- Technical Implementation: Led the installation and maintenance of server hardware, OS, and reporting applications, ensuring seamless data access and analysis.
Technology Consultant & Business Analyst
Direct Impact, LLC
01.2004 - 01.2006
- Managed major account technology projects and led development teams for a marketing services company.
- Played a pivotal role in executing direct marketing initiatives, including direct mail and email campaigns.
- Custom Technology Solutions: Collaborated with IT Programming Team and Account Executives to estimate, design, and implement custom technologies supporting sales and marketing activities.
- Introduced automation tools that streamlined internal processes and improved overall operational efficiency.
- Business Intelligence Development: Created BI solutions using Cognos and MS SQL Server BI Tools for clients like Hewlett-Packard, Sony, CDW, and Logitech to benchmark and measure marketing activities.
- Automated Systems: Implemented an automated BI system providing real-time call center metrics to internal and client management, enhancing decision-making and efficiency.
Brand Manager, Marketing Analyst, and Data Warehouse Administrator
Dell Inc.
05.2000 - 01.2004
- Drove marketing and data solutions across various roles, from data warehouse administration to leading marketing campaigns within the Americas Business Unit.
- Brand Manager (2004): Conceptualized and promoted internal sales and marketing campaigns to drive growth within specific verticals and product categories.
- Enhanced brand recognition by developing and executing targeted marketing campaigns.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Developed automated solutions to measure campaign results
- Marketing Analyst (2003 – 2004): Designed marketing programs and reporting applications, achieving 120% quarter-over-quarter revenue growth, totaling over $6M in incremental revenue.
- Developed interactive, web-based sales reporting tools using D3, Oracle, SQL Server Analysis Services, and Microsoft Reporting Services to drive S&P product sales.
- Data Warehouse Administrator/Business Analyst (2000 – 2003): Created and administered multiple MS SQL Server environments to support Dell's SMB Segment sales tools.
- Managed multiple Windows 2000 Advanced Server environments hosting database servers.
- Lead Database Developer for an internally developed CRM used by over 1000 users, overseeing two major version upgrades and conducting data validations/migrations.
Education
Bachelor of Business Administration - Management Information Systems
Texas Tech University
Lubbock, TX 05.1995 - 05.2000
Skills
Business Management
P&L Management
Effective leader
Data Analysis
Business Marketing
Business Development
Project Management
Problem-Solving
Adaptability and Flexibility
Customer Relations
Effective Communication
Certification
Certified Home Assessment and Modification Professional (C.H.A.M.P.), 2013-Present
Awards
- Heart & Hammer Award - 1st Recipient for Excellence in Home Modification Industry
- Vice President's Award - Dell Inc.
- MVP of the Quarter - Dell Inc.
Timeline
Chief Technology Officer
Sleeptek, LLC
12.2008 - 01.2011
Business Intelligence Consultant & Marketing Brand Manager
Dell Inc.
01.2006 - 01.2008
Technology Consultant & Business Analyst
Direct Impact, LLC
01.2004 - 01.2006
Brand Manager, Marketing Analyst, and Data Warehouse Administrator
Dell Inc.
05.2000 - 01.2004
Bachelor of Business Administration - Management Information Systems
Texas Tech University
05.1995 - 05.2000
Owner/President
Buildspective Access & Mobility
1 2011 - Current
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