Christopher Roman
Paterson,USA
Work Preference
Summary
Experienced security specialist with a track record of managing daily operations across several locations, implementing safety regulations, and overseeing employees in high-demand conditions. Proven ability to establish and enforce security protocols, perform risk assessments, and organize emergency response. Skilled in staff scheduling, incident reporting, and assuring site-specific and regulatory compliance. Capable of maintaining excellent client relationships and providing constant monitoring to safeguard assets, staff, and property.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Armed Security Officer / Field Operations Manager
Argus Security Solutions
08.2022 - Current
- Directed daily security operations across multiple residential and commercial sites, ensuring compliance with access control protocols, incident reporting, surveillance monitoring, and emergency response procedures; coordinated closely with clients to address evolving site needs.
- Supervised a team of 15+ security personnel, managing recruitment, scheduling, coaching, and performance evaluations; implemented shift coverage solutions that improved staff reliability and reduced absenteeism by 25% over 12 months.
- Developed and enforced site-specific security policies and standard operating procedures in alignment with regulatory requirements and client expectations; reduced incident reports by 30% and improved audit scores across all locations.
- Conducted regular patrols, incident drills, and unannounced inspections to ensure preparedness and identify vulnerabilities; resolved safety hazards proactively, contributing to enhanced tenant satisfaction and client retention.
Security Officer
Allied Universal
03.2020 - 07.2023
- Monitored and secured a large commercial facility through routine patrols, incident response, and access control enforcement; reported safety hazards and breaches promptly, reducing security incidents by over 20% during tenure.
- Maintained accurate and timely written and verbal reports of all unusual activities, safety concerns, and violations; contributed to improved communication with site management and faster resolution of issues.
- Built rapport with employees and visitors by providing consistent on-site presence, answering questions, and addressing concerns; improved client satisfaction scores related to on-site support and professionalism.
- Responded to conflicts and escalated incidents by coordinating with local law enforcement and applying de-escalation techniques; implemented crowd control protocols during high-traffic periods to maintain order and ensure safety.
Booth Attendant
City of Paterson Parking Authority
03.2018 - 03.2021
- Operated and monitored municipal parking facilities to ensure efficient space utilization, reduce street congestion, and support consistent traffic flow across high-density areas of the city.
- Provided direct assistance to patrons by answering questions, offering directions, and resolving payment or access issues; handled a high volume of customer interactions daily with accuracy and professionalism.
- Reported equipment malfunctions, safety hazards, and unusual activity to supervisors for prompt resolution; supported maintenance coordination that improved operational uptime and reduced equipment-related complaints.
- Assisted in managing peak traffic periods by directing vehicles, monitoring capacity, and ensuring compliance with city parking regulations, contributing to a more organized and accessible urban environment.
Dairy Associate
Super Fresh Food Market
09.2018 - 09.2019
- Stocked and rotated dairy products including milk, eggs, cheese, and yogurt according to FIFO (First-In, First-Out) procedures to maintain freshness and reduce spoilage; monitored inventory to ensure consistent shelf availability.
- Maintained compliance with food safety standards and OSHA sanitation regulations by keeping storage areas clean, organized, and within regulated temperature ranges, supporting a safe shopping environment.
- Assisted customers with locating products, answered questions about nutritional content and availability, and provided suggestions based on preferences, contributing to repeat business and customer loyalty.
- Collaborated with team members during restocking and peak hours to ensure timely replenishment and aisle organization, helping maintain department presentation standards and operational efficiency.
Meat Clerk / Cashier / Produce Clerk
PriceRite Supermarkets
11.2017 - 03.2018
- Prepared, packaged, and stocked meat and produce items in compliance with food safety regulations and store quality standards; ensured product freshness through accurate rotation and temperature monitoring.
- Managed department inventory by tracking stock levels, checking deliveries for accuracy, and reporting shortages or overages, contributing to reduced waste and improved shelf availability.
- Operated POS systems efficiently as a cashier, handling transactions, processing payments, and assisting customers with price checks and product information in a high-volume retail environment.
- Responded to customer inquiries regarding cuts of meat, produce selection, and store promotions; resolved issues quickly to support a positive shopping experience and encourage repeat business.
Head Counselor
City of Paterson Recreation
06.2016 - 08.2017
- Led daily recreational and educational programming for youth, ensuring a safe and inclusive environment that supported personal development, teamwork, and cultural awareness.
- Planned and facilitated group activities focused on Paterson's history, civic engagement, and multicultural appreciation; encouraged participation from children across diverse backgrounds.
- Supervised a team of junior counselors, coordinated staff schedules, and provided guidance to maintain consistent program delivery and uphold behavioral standards.
- Engaged with parents and community members to address concerns, share program goals, and support broader efforts to strengthen community ties and civic pride.
Education
High School Diploma - Government and Public Administration
Eastside High School
Paterson, NJ07.2018
Skills
- Security Operations
- Emergency Response
- Incident Reporting
- Access Control
- Staff Supervision
- Patrol Procedures
- Conflict Resolution
- Customer Service
- Safety Compliance
- Inventory Management
- Surveillance Monitoring
- Communication Skills
- Team Coordination
- Cash Handling
- Public Interaction
- Policy Enforcement
- Threat Assessment
- Risk Mitigation
- Scheduling & Coverage Planning
- Report Writing
- Regulatory Compliance
- Defensive strategies
- Court appearances
- Grounds patrols
- Facilities patrol
- Crime prevention
- Self-defense training
- Firearms proficiency
- De-escalation techniques
- CCTV monitoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 35 staff members.
Certification
- IS-700.b: An Introduction to the National Incident Management System.
- IS-100, or Introduction to the Incident Command System (ICS)
- IS-907: Active Shooter: What You Can Do
- Certified Notary Public - June 2025 to June 2030
- Personal Protective Equipment - June 2025 to June 2028
- Fire Watch Training - June 2025 to June 2028
- Licensed Permit to carry a handgun - June 2025 to June 2027
- Licensed CPR / AED / First-Aid - May 2025 to May 2027
- Licensed Basic Life Support - BLS - May 2025 to May 2027
- Licensed Bloodborne Pathogens - May 2025 to May 2026
- Secured Identification Display Area (SIDA) - August 2025 to August 2026
- Certified Oleoresin Capsicum Aerosol Training-OCAT - January 2026
- Certified Practical and Tactical Handcuffing-HIATT, - January 2026
- Certified Monadnock Expandable Baton-MEB Cert, - January 2026
- Licensed Armed Security License
- March, 2026
Languages
Spanish
Professional Working
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Armed Security Officer / Field Operations Manager
Argus Security Solutions
08.2022 - Current
Security Officer
Allied Universal
03.2020 - 07.2023
Dairy Associate
Super Fresh Food Market
09.2018 - 09.2019
Booth Attendant
City of Paterson Parking Authority
03.2018 - 03.2021
Meat Clerk / Cashier / Produce Clerk
PriceRite Supermarkets
11.2017 - 03.2018
Head Counselor
City of Paterson Recreation
06.2016 - 08.2017
High School Diploma - Government and Public Administration
Eastside High School
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