Christopher Romero
Durango,CO
Summary
Knowledgeable. with solid background as Teller, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.
Overview
8
8
years of professional experience
Work History
Teller
Bank of Colorado
02.2022 - Current
- Started with Bank of Colorado in February 2022 and was quick to learn the essentials of the job in my first position with the bank moved to the Lead teller position within 10 months of starting.
- Supervised daily operations of teller line, ensuring compliance with policies and procedures.
- Trained and mentored new tellers on customer service best practices and operational protocols.
- Collaborated with management to identify areas for process improvement within branch operations.
- Resolved customer inquiries and issues promptly, enhancing overall client satisfaction.
Direct Report
Goodwill
07.2020 - 02.2022
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members, fostering a collaborative and high-performance environment.
- Conducted regular staff performance evaluations, providing constructive feedback for professional development.
Office Assistant
Bookkeeping & Tax Services
01.2018 - 07.2020
- Processed client documents accurately, maintaining compliance with regulatory standards.
- Coordinated communication between clients and tax professionals, enhancing service delivery.
- Expedited document processing with accurate data entry and timely filing.
Education
No Degree - Culinary program
Art Institute of Colorado
Denver, COHigh School Diploma -
Durango High School
Durango, CO05.2009
Skills
- Detail-oriented
- Quick learner
- Self-Motivated
- Engaging presence
- Team leadership
- Proficient in learning new technologies
- Exceptional customer service
- Strong work ethic
- Cash handling and management
- Relationship building and management
Timeline
Teller
Bank of Colorado
02.2022 - Current
Direct Report
Goodwill
07.2020 - 02.2022
Office Assistant
Bookkeeping & Tax Services
01.2018 - 07.2020
No Degree - Culinary program
Art Institute of Colorado
High School Diploma -
Durango High School
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