Christopher Ronzo
Boca Raton
Summary
Business development professional with a strong focus on operational efficiency and financial growth. Demonstrated success in enhancing market positioning through strategic initiatives, effective team management, and proactive customer engagement.
Overview
22
22
years of professional experience
Work History
Commercial & Leasing Manager
COMMERCIAL & LEASING MANAGER
Davie
01.2019 - Current
- Cross-trained personnel in property management, increasing team versatility for improved service delivery.
- Introduced and monitored applications and protocols to streamline operations, enhancing overall efficiency.
- Resolved issues and complaints to enhance operational efficiency.
- Evaluated KPIs to assess performance and drive improvements.
- Managed back-office operations and logistics, optimizing workflow for better operational performance.
- Demonstrated strong multitasking abilities in dynamic environments.
Owner & Operator
OWNER & OPERATOR
Boca Raton
01.2012 - 01.2019
- Implemented continuous training and development, directly contributing to client retention.
- Engaged directly with clients, enhancing retention rates through personalized support.
- Led initiatives that improved organizational performance and team collaboration.
- Developed market strategies that established key partnerships
Academic Department Coach & Manager
ACADEMIC DEPARTMENT COACH & MANAGER
Ft. Lauderdale
01.2008 - 01.2013
- Transformed student retention and reduced cancellations through KPI implementation and targeted coaching.
- Conducted training sessions on new and revised curriculum updates to improve operational excellence.
- Fostered work-life balance initiatives, enhancing peer performance and promoting organizational excellence.
- Led compliance and regulatory initiatives ensuring ethical personnel awarding decisions.
GMC Mortgage & Lending
GMC MORTGAGE & LENDING
Ft. Lauderdale
01.2004 - 01.2008
- Drove annual loan application growth by 62%, directly impacting revenue and market position.
- Established tailored loan programs for foreign investors, generating $8 million in annual revenue.
- Spearheaded launch of lender initiative, achieving 70% increase in servicing fund worth $20 million.
- Led over 300 employees across the United States, ensuring adherence to processing, underwriting, and closing protocols.
Education
D.B.A. - Business Administration
National University
La Jolla, CA03-2026
M. B. A. - Business Administration
Purdue University
Fort Lauderdale, FL01-2014
B. B. A. - Business Administration
Purdue University
Fort Lauderdale, FL01-2012
Skills
- Project Management
- Strategic Planning
- Operational efficiency
- Organizational leadership
- Team Development
- Decision Making
- Problem Solving
- Time management
- Task prioritization
- Complaint resolution
Timeline
Commercial & Leasing Manager
COMMERCIAL & LEASING MANAGER
01.2019 - Current
Owner & Operator
OWNER & OPERATOR
01.2012 - 01.2019
Academic Department Coach & Manager
ACADEMIC DEPARTMENT COACH & MANAGER
01.2008 - 01.2013
GMC Mortgage & Lending
GMC MORTGAGE & LENDING
01.2004 - 01.2008
D.B.A. - Business Administration
National University
M. B. A. - Business Administration
Purdue University
B. B. A. - Business Administration
Purdue University