Christopher Rosado
Cape Coral,FL
Summary
Dynamic professional with a proven track record at Popeye's Restaurants, excelling in effective problem resolution and customer satisfaction. Skilled in framing techniques and safety compliance, I implemented process improvements that enhanced service delivery and streamlined operations. Committed to accuracy and fostering positive relationships, I consistently achieved high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Finish Carpenter
SW Florida's Doors & Trim LLC
Cape Coral, FL
01.2022 - Current
- Constructed and installed frameworks for residential and commercial buildings, ensuring structural integrity.
- Operated various hand and power tools safely to achieve precise measurements and cuts.
- Collaborated with team members to complete projects on time while maintaining high-quality standards.
- Read and interpreted blueprints, drawings, and sketches to determine project specifications accurately.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Inspected buildings to identify repair needs.
- Followed protocols and stayed organized to provide personal and teammate safety.
Customer Service Manager
Popeye's Restaurants
Cape Coral, FL
09.2021 - 04.2022
- Led customer service team to enhance client satisfaction through effective training and mentoring initiatives.
- Implemented process improvements that streamlined operations, reducing response times for customer inquiries.
- Developed and maintained standard operating procedures to ensure consistency in service delivery across departments.
- Analyzed customer feedback to identify trends and recommend actionable solutions for service enhancement.
- Took ownership of customer issues and followed problems through to resolution.
- Followed through with client requests to resolve problems.
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
North Nicholas High School
428 SW Pine Island Rd, Cape Coral FL05.2024
Skills
- Effective problem resolution
- Strong focus on accuracy
- Skilled in framing techniques
- Safety compliance expertise
- Critical thinking and communication
- Organizational time strategies
Timeline
Finish Carpenter
SW Florida's Doors & Trim LLC
01.2022 - Current
Customer Service Manager
Popeye's Restaurants
09.2021 - 04.2022
High School Diploma -
North Nicholas High School