Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Rosado

Cape Coral,FL

Summary

Dynamic professional with a proven track record at Popeye's Restaurants, excelling in effective problem resolution and customer satisfaction. Skilled in framing techniques and safety compliance, I implemented process improvements that enhanced service delivery and streamlined operations. Committed to accuracy and fostering positive relationships, I consistently achieved high-quality outcomes.

Overview

4
4
years of professional experience

Work History

Finish Carpenter

SW Florida's Doors & Trim LLC
01.2022 - Current
  • Constructed and installed frameworks for residential and commercial buildings, ensuring structural integrity.
  • Operated various hand and power tools safely to achieve precise measurements and cuts.
  • Collaborated with team members to complete projects on time while maintaining high-quality standards.
  • Read and interpreted blueprints, drawings, and sketches to determine project specifications accurately.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Inspected buildings to identify repair needs.
  • Followed protocols and stayed organized to provide personal and teammate safety.

Customer Service Manager

Popeye's Restaurants
09.2021 - 04.2022
  • Led customer service team to enhance client satisfaction through effective training and mentoring initiatives.
  • Implemented process improvements that streamlined operations, reducing response times for customer inquiries.
  • Developed and maintained standard operating procedures to ensure consistency in service delivery across departments.
  • Analyzed customer feedback to identify trends and recommend actionable solutions for service enhancement.
  • Took ownership of customer issues and followed problems through to resolution.
  • Followed through with client requests to resolve problems.
  • Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

North Nicholas High School
428 SW Pine Island Rd, Cape Coral FL
05.2024

Skills

  • Effective problem resolution
  • Strong focus on accuracy
  • Skilled in framing techniques
  • Safety compliance expertise
  • Critical thinking and communication
  • Organizational time strategies

Timeline

Finish Carpenter

SW Florida's Doors & Trim LLC
01.2022 - Current

Customer Service Manager

Popeye's Restaurants
09.2021 - 04.2022

High School Diploma -

North Nicholas High School

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