Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Christopher Rosas

La palma

Summary

Quick thinker with experience as a team leader at Six Flags, certified in first aid and CPR, skilled in emergency response, and customer service. I have the ability to enhance guest experiences while ensuring safety and compliance. I am good at multitasking and fostering team collaboration, consistently resolving issues to maintain high satisfaction levels.

Overview

3
3
years of professional experience

Work History

Team Leader, Rides Operator

Six Flags
Buena Park
09.2024 - Current
  • Inspected rides for any damage or malfunction before operation.
  • Managed and scheduled the ride operator's breaks and lunches.
  • Utilized radios to quickly communicate with supervision, and other team leaders.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Assisted with loading and unloading of rides, ensuring proper use of safety restraints and equipment.
  • Gave cohesive directions to guests to easily find attractions, restaurants, and restrooms.
  • Ensured safe operation of amusement park rides, adhering to strict safety protocols.
  • Managed queues and flow of guests, maintaining order and efficiency.
  • Enforced age and height restrictions for ride access, ensuring compliance with regulations.
  • Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
  • Conducted tests on rides prior to opening the attraction each day.
  • Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.

Team Leader, Lifeguard

Six Flags
Buena Park
04.2022 - Current
  • Responded quickly to medical emergencies in the pool area, or attraction.
  • Used the radio to stay in constant communication with other team leaders and supervisors.
  • I observed swimmers from chairs while scanning the entire wave pool, and maintained constant surveillance of the pool or body of water to appropriately react to emergency situations.
  • Utilized training, rescue techniques and proper equipment to aid distressed people.
  • Trained in basic life support in emergency situations and how to administer CPR.
  • Adhered strictly to emergency action plans.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Collaborated with other departments to streamline processes and improve communication.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Delegated daily tasks to team members to optimize group productivity.
  • Trained new employees on company policies, operational procedures, and customer service standards.

Education

Bachelor of Science - Electrical Engineering

California State University, Long Beach
Long Beach, CA
05-2028

High School Diploma -

John F. Kennedy
La Palma, California
05-2024

Skills

  • Certified in first aid and CPR through Ellis and Associates
  • Project management
  • Team collaboration
  • Emergency response
  • Customer service
  • Documentation and reporting
  • Multitasking
  • Teamwork
  • Active listening
  • First aid administration
  • Time management abilities
  • Communication skills
  • Analytical thinking

Languages

Spanish
Native/ Bilingual

Affiliations

  • Love listening to music in free time.
  • Love doing photography in free time.
  • Love meeting new people and making new friends.

Timeline

Team Leader, Rides Operator

Six Flags
09.2024 - Current

Team Leader, Lifeguard

Six Flags
04.2022 - Current

Bachelor of Science - Electrical Engineering

California State University, Long Beach

High School Diploma -

John F. Kennedy

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