Overview
Work History
Education
Timeline
AccountManager
Christopher Rosbor

Christopher Rosbor

Sylva,NC

Overview

4
4
years of professional experience

Work History

Senior Executive Casino Host

Ceasars Entertainment
12.2021 - Current
  • Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
  • Executed promotions and VIP events, tournaments and other special functions to develop and maintain guest loyalty and incremental visitation.
  • Achieved goals and objectives by phone calls, e-mails to current, inactive and prospective high-end players for increased casino revenue.
  • Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
  • Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
  • Informed guests of events and promotions.
  • Organized and coordinated show reservations, guest rooms and meals to provide guests with optimum convenience and comfort.

Marketing and Special Events Coordinator

Great Smoky Mountain Railroad
01.2021 - 12.2021
  • Supervised staff during events and maintained efficient performance.
  • Polar Express train ride saw its biggest year under my leadership, grossing $2.5 million, while being sold out nightly
  • Lead 1702 Club membership to grow by 8%
  • Organized and coordinated special events (rails and wine, pumpkin patch, moonshine train and Polar Express), while focusing on delivering superior customer service.
  • Recruited and hired employees for Polar Express
  • Traveled regionally to market and promote railroad
  • Developed the 2021 GSMR and Polar Express brochures
  • Coordinated efficient set-up and clean-up for each event for quick turnarounds.

Marketing Manager

Aramark
06.2019 - 12.2020
  • Lead and trained sales associates.
  • Saw an increase in student meal plans by 22% and student engagement by 34% under my marketing plans.
  • Onboarded new clients efficiently by developing database listings, uploading information and defining related lists.
  • Developed strategies with corporate leadership to increase revenue and meal plans.
  • Designed, implemented and enhanced marketing plans to maximize outreach and product for new clients.
  • Organized contacts and orchestrated innovative marketing campaigns with senior level management to boost awareness, engagement and sales.
  • Analyzed website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales.
  • Ran the entire campus dish website and out webpage.
  • Used Adobe/Canva to create and develop advertisements and different marketing campaigns.

Education

Western Carolina University
Cullowhee, North Carolina
08.2014

Timeline

Senior Executive Casino Host

Ceasars Entertainment
12.2021 - Current

Marketing and Special Events Coordinator

Great Smoky Mountain Railroad
01.2021 - 12.2021

Marketing Manager

Aramark
06.2019 - 12.2020

Western Carolina University

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Christopher Rosbor