Christopher Rowe
Albany ,Ny
Summary
Dynamic Certified Trainer with Orkin Pest Control, skilled in performance assessment and coaching techniques. Successfully enhanced trainee outcomes through innovative training programs and hands-on activities. Proven ability to mentor and support staff, fostering a culture of continuous improvement and collaboration. Committed to delivering impactful training that drives productivity and safety compliance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Trainer
Orkin Pest Control
04.2023 - Current
- Developed and delivered training programs on pest control techniques and safety protocols.
- Assessed trainee performance and provided constructive feedback to enhance learning outcomes.
- Utilized industry-standard tools and systems for effective pest management training delivery.
- Collaborated with team members to refine training materials based on best practices and feedback.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Orkin Pro
Orkin Pest Control
04.2008 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Warehouse Lead
Circuit City Stores
06.2000 - 06.2007
- Supervised daily warehouse operations, ensuring efficient processing of incoming and outgoing shipments.
- Trained and mentored new team members on safety protocols and operational procedures.
- Implemented inventory management practices to enhance stock accuracy and reduce discrepancies.
- Coordinated schedule for staff to optimize workflow during peak hours and special events.
- Monitored equipment performance, facilitating timely maintenance to prevent operational downtime.
- Developed standard operating procedures that improved overall efficiency and safety compliance.
- Conducted regular audits of inventory levels, ensuring availability of products for customer demand.
- Collaborated with cross-functional teams to streamline logistics processes and improve service delivery.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Laundry Supervisor
Albany Marriott
06.1999 - 04.2000
- Supervised daily laundry operations ensuring quality and efficiency in service delivery.
- Trained staff on equipment usage, safety protocols, and best practices for laundry management.
- Implemented inventory management systems to track linen supplies and reduce waste.
- Coordinated maintenance schedules for laundry machines to ensure optimal performance and reduce downtime.
- Monitored workflow processes, identifying areas for improvement to enhance overall productivity.
- Ensured compliance with health and safety regulations within the laundry department operations.
- Increased team productivity through effective delegation and supervision of tasks.
- Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
- Improved laundry efficiency by implementing new sorting and folding techniques.
- Reduced turnaround time for laundry orders with streamlined processes.
- Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
Skills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Public speaking
Certification
New York State Commercial Applicators License
Timeline
Certified Trainer
Orkin Pest Control
04.2023 - Current
Orkin Pro
Orkin Pest Control
04.2008 - 04.2023
Warehouse Lead
Circuit City Stores
06.2000 - 06.2007
Laundry Supervisor
Albany Marriott
06.1999 - 04.2000