Summary
Overview
Work History
Skills
Certification
Timeline
AdministrativeAssistant

Christopher Rowe

Albany ,Ny

Summary

Dynamic Certified Trainer with Orkin Pest Control, skilled in performance assessment and coaching techniques. Successfully enhanced trainee outcomes through innovative training programs and hands-on activities. Proven ability to mentor and support staff, fostering a culture of continuous improvement and collaboration. Committed to delivering impactful training that drives productivity and safety compliance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Certified Trainer

Orkin Pest Control
04.2023 - Current
  • Developed and delivered training programs on pest control techniques and safety protocols.
  • Assessed trainee performance and provided constructive feedback to enhance learning outcomes.
  • Utilized industry-standard tools and systems for effective pest management training delivery.
  • Collaborated with team members to refine training materials based on best practices and feedback.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Increased trainee performance by implementing practical, hands-on activities during training sessions.

Orkin Pro

Orkin Pest Control
04.2008 - 04.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Warehouse Lead

Circuit City Stores
06.2000 - 06.2007
  • Supervised daily warehouse operations, ensuring efficient processing of incoming and outgoing shipments.
  • Trained and mentored new team members on safety protocols and operational procedures.
  • Implemented inventory management practices to enhance stock accuracy and reduce discrepancies.
  • Coordinated schedule for staff to optimize workflow during peak hours and special events.
  • Monitored equipment performance, facilitating timely maintenance to prevent operational downtime.
  • Developed standard operating procedures that improved overall efficiency and safety compliance.
  • Conducted regular audits of inventory levels, ensuring availability of products for customer demand.
  • Collaborated with cross-functional teams to streamline logistics processes and improve service delivery.
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.

Laundry Supervisor

Albany Marriott
06.1999 - 04.2000
  • Supervised daily laundry operations ensuring quality and efficiency in service delivery.
  • Trained staff on equipment usage, safety protocols, and best practices for laundry management.
  • Implemented inventory management systems to track linen supplies and reduce waste.
  • Coordinated maintenance schedules for laundry machines to ensure optimal performance and reduce downtime.
  • Monitored workflow processes, identifying areas for improvement to enhance overall productivity.
  • Ensured compliance with health and safety regulations within the laundry department operations.
  • Increased team productivity through effective delegation and supervision of tasks.
  • Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
  • Improved laundry efficiency by implementing new sorting and folding techniques.
  • Reduced turnaround time for laundry orders with streamlined processes.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.

Skills

  • Performance assessment
  • Coaching techniques
  • Training needs analysis
  • Public speaking

Certification

New York State Commercial Applicators License

Timeline

Certified Trainer

Orkin Pest Control
04.2023 - Current

Orkin Pro

Orkin Pest Control
04.2008 - 04.2023

Warehouse Lead

Circuit City Stores
06.2000 - 06.2007

Laundry Supervisor

Albany Marriott
06.1999 - 04.2000
Christopher Rowe