Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Rowlison

Hays

Summary

Dynamic professional with extensive experience as Assistant General Manager at AnswerNet, excelling in operations management and staff development. Proven track record in enhancing customer satisfaction and optimizing inventory control. Strong team leadership and decision-making skills drive performance improvements and foster a collaborative work environment. Committed to quality assurance and employee relations.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

AnswerNet
02.2014 - Current
  • Assisted in daily operations to improve customer satisfaction and service efficiency.
  • Supported team leadership in staff training and development initiatives.
  • Facilitated communication between departments to enhance workflow consistency.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Collaborated with management on scheduling and resource allocation for operational needs.
  • Contributed to monitoring performance metrics for quality assurance processes.
  • Maintained organized documentation of procedures and operational guidelines for team reference.
  • Motivated, trained, and disciplined employees to maximize performance.

Crew Member

McDonald's
05.2015 - 09.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Trego Community High School
WaKeeney, KS
06-1996

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee relations
  • Food safety and sanitation
  • Employee scheduling
  • Operations oversight
  • Sales techniques
  • Sales coaching
  • Scheduling
  • Hiring and onboarding
  • Schedule management
  • Team leadership
  • Decision-making
  • Payroll administration and timekeeping
  • Quality assurance
  • Policy development and enforcement

Timeline

Crew Member

McDonald's
05.2015 - 09.2017

Assistant General Manager

AnswerNet
02.2014 - Current

Trego Community High School

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