Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Manager
Christopher Rubino

Christopher Rubino

Product Operations Specialist
AUSTIN,TX

Summary

Passionate Product Owner with 5+ years experience building customer centric solutions driving revenue in a B2B environment. Skilled in utilizing data with feedback loops to prioritize backlog items. A proven leader with ample experience in strategic planning to achieve metric goals on deadlines in a dynamic and fast-paced matrix setting.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Senior Associate-Project Manager

Morgan Stanley
Baltimore, MD
01.2020 - 12.2022
  • SME who led a team across silos to restructure static data in counterparty trading accounts for regulatory requirements.
  • Conducted analysis identifying clients driving agent fees. Established project scope and prioritized tasks supporting OKRs.
  • Designed procedure and control framework decreasing fees by $30K.
  • Reduced manual amendments by 70% for aggregate trade volumes.

Analyst III-Product Owner

Morgan Stanley
Baltimore, MD
01.2019 - 12.2019
  • Designed product roadmap for business unit strategy. Negotiated tradeoff decisions with engineers.
  • Prioritized backlog items for cross functional development team. Created transparent user stories and conducted refinement for upcoming sprints.
  • Successfully released 20 automated, customized trade process flows for Tier A clients improving STP rates from 96% to 99.8%. Increased share of wallet by 30%.
  • Educated internal users on platform UI features post UAT. Improved 4 high volume workflow efficiencies by 75%.

Analyst II-Product Owner

Morgan Stanley
Baltimore, MD
06.2018 - 12.2018
  • Utilized in-house databases with data engineering teams to develop visual BI tools for metrics reporting. Reduced previous manual process by 5 hours weekly.
  • Presented reporting to executive-level management on monthly basis. Identified outliers impacting KPIs/KRIs across global markets.
  • Engaged with account managers to understand client investment strategies, data integration limitations, and user pain points.

Contract Analyst-Product Support

Morgan Stanley
Baltimore, MD
08.2017 - 05.2018
  • Performed monitoring of data integration process flows for hedge funds to ensure accurate reporting and settlement.
  • Quickly raised system issues for root cause analysis. Turned ad hoc approaches into documented, streamlined workflows increasing SLA by 26%.

Education

Bachelor of Arts - Philosophy

Gettysburg College
Gettysburg, PA
08.2013 - 05.2017

Skills

    Lean Process Improvement

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Software

ServiceNow

QlickView

Microsoft Visio

Jira/Wrike

SQL

Microsoft Excel

Certification

Certified Scrum Product Owner (CSPO)

Timeline

Senior Associate-Project Manager

Morgan Stanley
01.2020 - 12.2022

Analyst III-Product Owner

Morgan Stanley
01.2019 - 12.2019

Analyst II-Product Owner

Morgan Stanley
06.2018 - 12.2018

Contract Analyst-Product Support

Morgan Stanley
08.2017 - 05.2018

Bachelor of Arts - Philosophy

Gettysburg College
08.2013 - 05.2017

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Christopher RubinoProduct Operations Specialist