Chris Ryals
Burlington,NC
Summary
Proven track record at National OnDemand, excelling in roles from Data Management Specialist all the way to Accounts Receivable Team Lead. Demonstrated expertise in audit procedures and exceptional communication, ensuring accuracy and efficiency. Showcased leadership in team performance and billing processes with meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Office Assistant/Customer Representative
Liberty University
01.2018 - 05.2020
- Managed multi-line telephone system and greeted claimants during office visits
- Interacted with both parents and students with a positive attitude via telephone, face-to-face, or email
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Data Management Specialist
National OnDemand
Burlington
08.2020 - 04.2022
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Excel & Word
Senior Accounts Receivable Specialist
National OnDemand
Burlington
04.2022 - 06.2023
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Supported management by processing invoices and documents with consistent on-time delivery.
Accounts Receivable Team Lead
National OnDemand
Burlington, North Carolina
06.2023 - Current
- Provided audits by preparing required documentation promptly and accurately.
- Served as a key point of contact for other team members and field management, addressing inquiries and resolving issues professionally and effectively.
- Facilitated clear communication channels within the team, promoting knowledge sharing and collaboration, ultimately leading to improved overall performance.
- Serve as Quality Control to other team members to ensure accuracy against original documents provided
Education
High School Diploma -
Burlington Christian Academy
Burlington, NC06.2016
Bachelor of Science - Marketing & Professional Sales Management
Liberty University
Lynchburg, VA05.2020
Skills
- Audit Procedures
- Bill Processing
- Invoice Preparation
- Data Inputting
- Excellent communication skills
- Performance Tracking
- Quality Control
Timeline
Accounts Receivable Team Lead
National OnDemand
06.2023 - Current
Senior Accounts Receivable Specialist
National OnDemand
04.2022 - 06.2023
Data Management Specialist
National OnDemand
08.2020 - 04.2022
Office Assistant/Customer Representative
Liberty University
01.2018 - 05.2020
High School Diploma -
Burlington Christian Academy
Bachelor of Science - Marketing & Professional Sales Management
Liberty University