Christopher Sabido

• Spearheaded the design and implementation of scalable operational systems and training tools during the revitalization of iconic franchise brands TCBY and Mrs. Fields Cookies.
• Launched a modernized Management Training System for franchisees, cutting corporate training needs at store openings by 30%, boosting efficiency and reducing costs.
• Streamlined training curriculum and launched a Learning Management System (LMS), driving improved performance, brand consistency, and speed to competence.
• Collaborated cross-functionally with Operations, Marketing, Construction, and Development teams to ensure strategic alignment and seamless execution across the franchise network.

• Increased revenue from $30M to $40M in under three years, delivering sustained growth through strategic bench building, cultural changes, and leadership development.
• Surpassed regional net income benchmarks by over 30% in a 70-store territory, achieving 11.2% net income (vs. regional average of 8.4%), driven by disciplined margin control, high team engagement, and operational excellence.
• Developed a resilient leadership pipeline and strengthened team engagement amid COVID-related staffing and supply chain disruptions, ensuring continuity and performance during a time of crisis.

Completed 4-year training course in 18 months.

• Founding partner of a Leadership & Team Effectiveness consultancy, serving global brands including Heineken and Dos Equis as a trusted advisor in leadership development and team performance.
• Designed and facilitated breakthrough corporate training programs that uncovered and resolved unspoken team issues—boosting morale, communication, and bottom-line results.
• Built high-performing teams through a practical blend of coaching, on-site sessions, and strategic offsites—driving innovation, productivity, and sustained engagement.
• Skilled in transforming conflict into opportunity, teaching leaders how to use tension to build trust, deepen relationships, and enhance performance.

• Regional Vice President with P&L ownership for a $15M multi-unit territory in the competitive New York City parking industry; consistently exceeded revenue and profit goals while driving operational excellence.
• Operations: Surpassed revenue targets by over 25% through strategic rate increases enabled by a significantly enhanced customer experience.
• Team Development: Achieved exceptional employee retention in a high-turnover, low-wage sector by fostering engagement, accountability, and a culture of recognition and appreciation.
• Performance Management: Transformed underperforming teams and elevated frontline leadership through targeted coaching, mentoring, and disciplined performance management—building a positive, results-driven environment.

• Provide strategic consulting on restaurant concept design & evolution.

• Recruited to restructure a 130-unit brand within the Raving Brands portfolio (including Moe’s, Planet Smoothie, and PJ’s Coffee), overseeing transformation across a $30M operation.
• Cross-Functional Leadership: Directed pre-opening, real estate, construction, operations, training, marketing, and innovation—delivering aligned execution across all functions in a high-growth environment.
• Culture Design: Engineered a culture of continuous improvement. Reverse-engineered the culture, starting with the desired outcomes, and then building a culture that would support and produce those outcomes.
• Relationship & Communication Expertise: Proven ability to build trust and foster collaboration across generational and cultural lines. Skilled in identifying and resolving underlying discontent before it impacts morale or performance. Experienced in navigating complex interpersonal situations—either to bring people back into the fold or, when required, to facilitate their movement out of the brand.

• Oversaw all operational, R&D, marketing, training, and field support functions for a 200-unit franchise system generating $50M in annual sales, ensuring alignment, scalability, and performance.
• Rapid Growth Leadership: Built and led the team that fueled 300% growth at Smoothie King, scaling from 50 to 200 units in just three years—including a milestone year of 100% growth—solidifying the brand’s market leadership.
• Talent Development: Designed and implemented high-impact training and development programs that elevated performance at every level, from front-line staff to senior leaders. Skilled facilitator and coach with a proven track record of unlocking individual and team potential.
• Strategic Brand Marketing: Directed all marketing efforts with a focus on cost-effective, guerrilla-style campaigns to establish local brand presence and drive growth in new and existing markets.
• Change Leadership: Expert in leading teams through large-scale, rapid change. Skilled at fostering buy-in and accountability, enabling teams to drive transformation from within and minimize resistance.