Dynamic Owner/Operator at Emerald Coast Contractors Association, LLC, skilled in operations management and staff training. Achieved increased customer satisfaction through strategic planning and effective communication. Proven ability to optimize inventory and enhance profitability while fostering a collaborative team environment. Committed to delivering high-quality services and maintaining compliance with regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner/Operator
Emerald Coast Contractors Association, LLC
06.2020 - Current
Managed daily operations and coordinated construction and installation projects between vendors and clients, ensuring efficient workflow and high service standards.
Oversaw inventory management order pulls for project installs
Trained staff on-site to increase their individual level of proficiency and skills development.
Provided clear and concise communication with customers and navigated adjustments to job site expectations to ensure customer satisfaction.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Kept all building areas and equipment functional and well-organized to promote business performance.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Construction Crew Leader
Habitat for Humanity
05.2023 - 05.2025
Assisted in daily construction tasks, ensuring adherence to safety protocols and site regulations.
Operated basic tools and equipment, developing foundational skills in construction techniques.
Collaborated with team members to maintain clean and organized work areas for efficient operations.
Participated in team meetings to understand project goals and timelines effectively.
Contributed to achieving project milestones through dedicated teamwork and effort on-site tasks.
Established clear priorities and production quality standards.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Spearheaded process improvements, implementing new construction techniques that resulted in reduced project timelines and increased client satisfaction.
Completed projects within budget constraints through diligent resource allocation and cost management.
Established a positive working environment that promoted collaboration, teamwork, and mutual respect among crew members.
Reduced waste on job sites by implementing sustainable practices such as recycling materials where possible.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Operated power equipment to move materials and promote job efficiency.