Christopher Sandino
Fresno,TX
Summary
Experienced in driving customer satisfaction and optimizing operational efficiency, I applied strong attention to detail and time management at The Home Depot Inc. to resolve complex customer issues, fostering loyalty. My expertise in pressure washing, coupled with a commitment to safety protocols, contributed to enhanced operational performance and a measurable increase in repeat business.
Overview
11
11
years of professional experience
Work History
Car Wash Detailer
Pressure Washing Boyz
10.2022 - Current
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Conducted thorough inspections before releasing vehicles back to customers, ensuring complete satisfaction with services provided.
- Mastered various cleaning techniques for optimal results on different vehicle surfaces.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Utilized high-pressure washers to clean vehicles and equipment.
Meat and Seafood Clerk
HEB Grocery Store
06.2019 - 06.2021
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
Sales Floor Associate
Harbor Freight
01.2016 - 12.2019
- Organized racks and shelves to enhance store presentation and promote key merchandise.
- Greeted customers, assisted with product searches, and recommended options.
- Supported inventory management through regular stock counts and replenishment.
- Communicated product information and provided proactive customer service.
- Boosted customer satisfaction by delivering knowledgeable and friendly assistance.
- Processed transactions by checking pricing, scanning items, applying discounts, and issuing receipts.
Customer Service Representative
The Home Depot Inc
01.2014 - 08.2018
- Effectively managed high-pressure situations, maintaining professionalism while resolving conflicts.
- Efficiently handled escalated calls, ensuring satisfactory outcomes for customers and the company.
- Responded to customer inquiries about products, services, and company information.
- Leveraged in-depth product knowledge to offer tailored recommendations to customers.
- Stayed informed on product and service updates to provide accurate information.
- Delivered exceptional customer care by assisting with product selection and order processing.
- Monitored cash drawers across multiple checkout stations, ensuring proper cash handling.
Sales Floor Representative
Auto Zone Auto Parts
08.2015 - 12.2017
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Diploma -
Jersey Village High School
Houston, TX03.2016
Skills
- Pressure washing
- Exterior washing
- Attention to detail
- Time management
- Work order fulfillment
- Heavy lifting
- Honest and dependable
- Safety standards and protocols
Timeline
Car Wash Detailer
Pressure Washing Boyz
10.2022 - Current
Meat and Seafood Clerk
HEB Grocery Store
06.2019 - 06.2021
Sales Floor Associate
Harbor Freight
01.2016 - 12.2019
Sales Floor Representative
Auto Zone Auto Parts
08.2015 - 12.2017
Customer Service Representative
The Home Depot Inc
01.2014 - 08.2018
Diploma -
Jersey Village High School
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