Summary
Overview
Work History
Education
Skills
Languages
Timeline

Christopher Santana

West Valley,UT

Summary

Proven team player with a track record of enhancing customer satisfaction, demonstrated during my tenure at Maple Ridge Rehab and Nursing. Skilled in maintaining high hygiene standards and providing exceptional customer service, I consistently contributed to positive environments and efficient operations. My active listening and ability to manage multiple tasks simultaneously have been pivotal in achieving goals and improving service quality.

Overview

3
3
years of professional experience

Work History

Barista

Olé Nutrition
06.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Car Wash Attendant

Quick Quack Car Wash
11.2022 - 03.2023
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Cleaning the car wash facility, including taking out the trash or removing debris
  • Moving or directing vehicles into car wash areas
  • Managing payments and transactions

Certified Nursing Assistant

Maple Ridge Rehab and Nursing
02.2022 - 08.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Exercising patients by Helping them walk
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Dietary Aide/Cook's Assistant

Maple Ridge Rehab and Nursing
02.2022 - 08.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Monitored food quality and freshness throughout day.
  • Followed all food safety regulations while preparing meals for patients.

Education

High School Diploma -

Granger High School, West Valley City, UT
05.2024

Skills

  • Friendly and outgoing
  • Active listener
  • Team Player
  • Exceptional customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista - Olé Nutrition
06.2023 - Current
Car Wash Attendant - Quick Quack Car Wash
11.2022 - 03.2023
Certified Nursing Assistant - Maple Ridge Rehab and Nursing
02.2022 - 08.2022
Dietary Aide/Cook's Assistant - Maple Ridge Rehab and Nursing
02.2022 - 08.2022
Granger High School - High School Diploma,
Christopher Santana