Christopher Santiago
Sacramento,CA
Summary
Driven professional with a proven track record at Recreation Center UCSB, excelling in customer service and event management. Demonstrated ability to enhance service quality through effective communication and meticulous attention to cleanliness. Skilled in emergency response and customer assistance, showcasing a blend of hard and soft skills with a commitment to excellence and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Special Events
Recreation Center UCSB
Goleta, CA
03.2024 - Current
- Assisted with special events and large parties, ensuring smooth operations and guest satisfaction.
- Event/equipment set up and take down
- Provide clear communication with participants and spectators when establishing or enforcing Rec Sports expectations
- Be prepared for an emergency response\
- Be the first on the scene when there is an injury, physical/verbal dispute or if any other immediate attention is required
- Document clearly and complete facility reports, injury reports and incident reports and turn in to the proper location.
Volunteer
Kaiser Permanente
Sacramento, CA
08.2022 - 09.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Greeting people, helping them with directions, walking them to their destination if necessary
- Maintaining a happy and healthy environment
- Help people with appointments, and any general questions they have
Education
No Degree - Data Science & Statistics
University of California, Santa Barbara
Santa Barbara, CA06.2027
High School Diploma -
Valley High School
Sacramento, CA05.2023
Skills
- CPR and First Aid
- Cleanliness
- Service Quality
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer Relations
- Written and verbal communication
Certification
- Advanced First Aid and CPR Certified- (May 2024)
Timeline
Special Events
Recreation Center UCSB
03.2024 - Current
Volunteer
Kaiser Permanente
08.2022 - 09.2023
No Degree - Data Science & Statistics
University of California, Santa Barbara
High School Diploma -
Valley High School