Christopher Santiago

Dedicated personal banker with a strong commitment to customer service and financial advisory, ensuring clients receive tailored financial solutions to meet their needs. Proficient in understanding various banking products and services, and adept at building lasting relationships. I identify opportunities to promote additional banking products and services to existing clients. Utilize consultative selling techniques to recommend solutions that meet clients' unique needs. Assess creditworthiness, and mitigate risks for their institutions. Stay updated on market trends and regulations, ensuring compliance while offering tailored financial solutions.

When I was a teller at Citizens, I was responsible for providing excellent customer service to customers. handle a variety of tasks, such as processing deposits, withdrawals, and loan payments, as well as cashing checks and issuing money orders.

At Under Armour, I supported store leadership by creating a selling culture, enhancing the customer experience, and achieving store sales goals. I was expected to model Under Armour's core competencies, communicate clear shift expectations, and hold team members accountable to brand standards. I also seeked personal learning opportunities to elevate leadership skills and individual performance.

I was responsible for driving sales and revenue growth by effectively promoting and selling products or services to customers. Involved understanding customer needs, building strong relationships, and providing tailored solutions that meet those needs.

I was responsible for providing exceptional customer service, driving sales, and promoting a positive gaming experience, building a repeat customer base through knowledgeable, friendly, professional service and supporting store management in meeting sales goals.

I was responsible for managing inventory, stocking shelves, and ensuring a clean and organized store environment.

• Conducted regular shelf audits to identify discrepancies and improve inventory accuracy.
• Supported customer service efforts by retrieving requested items promptly from stock areas.