Christopher Schea
Indian Trail,NC
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing client relations and expanding territory.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Proprietor
Antique Dealer
01.2019 - 12.2024
- Owned and maintained three booth locations
- Networked with other dealers to fulfill client requests
- Refinished and repaired pieces as needed or requested
- Delivered inventory to stagers for model or private homes
- Supplied pieces for various stage and film productions
- Consistently refreshed and rotated inventory to maximize sales
Sales Director Cancer Registry Systems Informatics
ELEKTA, INC
01.2016 - 11.2018
- Maintained high success rate while adhering to a consistent ethical code
- Exceeded Annual Quota 2016 (110%) 2017 (348%) and 2018 (105%)
- Enhanced customer satisfaction with a focus on fostering and cultivating long-term relationships, proactively addressed client needs and provided exceptional service
- Monitored and analyzed market trends and competitive offerings to identify opportunities for segment expansion
- Served as final approver for all Cancer Registry sales and contract renewals in North America
- Explored strategic partnerships with third party companies to strengthen position in the market
- Developed campaigns to identify new revenue streams and upsell opportunities
Client Sales Manager
ELEKTA, INC
09.2013 - 01.2016
- Responsible for sales of entire Elekta portfolio from software to radiation treatment devices
- Required to submit forecasting report on a monthly basis and maintain accurate projections
- Reported wins, losses and pertinent competitor information as acquired
- Attended trade shows and events as needed
- Expected to always maintain and project to clients the core values of Elekta
- Cultivated trusted relationships with representatives of current and prospective accounts
- Identified opportunities to up-sell additional services benefiting client
- Developed and cultivated territory in Alabama from1 Elekta machine to8 in contract when I handed territory over to new client manager
Technical Support Manager
ELEKTA, INC
07.2007 - 09.2013
- Company Overview: Cambridge, MA
- Managed six direct reports and guided them in career development
- Tracked KPIs and created continuous improvement plans
- Developed the ASP cloud support for registry clients
- Managed growth of Cloud clients from first go-live facility to over 500 users at end of tenure
- Fostered an environment of continuous improvement through active solicitation of feedback from both customers and internal staff members
- Managed the integration of 600 acquired clients to the Metriq software
- Head technical writer for all registry software documentation
- Monitored call escalation
- Managed software version control for 1500+ clients
- Cambridge, MA
Registry Services Supervisor
ELEKTA, INC
07.2004 - 07.2007
- Supervised 12 direct reports and guided them on career development
- Supervised roll-out SQL platform
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Managed software version control for 600+ clients
- Designed online solutions tool for Decision Support staff
- DB Admin for Metriq SQL servers and Metriq Citrix servers
- Worked closely with Hosting Services team to implement and support ASP cloud clients
Team Leader
IMPAC Medical Systems, INC.
03.2003 - 07.2004
- Provided a leadership role for Decision Support staff
- Managed software version control for 650+ clients and successfully completed over 650+ conversions from DOS software to Windows platform
- Moderated weekly team call
Registry Technical Support Specialist
IMPAC Medical Systems, INC.
10.2001 - 03.2003
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly
- Responsible for submitting data on behalf of clients to state and regional reporting agencies
Owner
The Panini Grill
01.1998 - 06.2001
- Concept creation, menu development and logo design
- Explored and secured location
- Established operational procedures and maintained strict inventory control
- Secured new vendors and negotiated pricing and payment terms
- Researched and implemented health insurance for employees
Skills
Market intelligence
Customer service
Business growth and retention
Contract negotiation
New market research
Process improvements
Sales strategies
Opportunity identification
Revenue forecasting
Relationship building
Customer relationship management
Technology sales
Accomplishments
- Elekta Salesperson of the Year, 2017
- Elekta Presidents Award, 2016-2017
- Elekta Presidents Award, 2017-2018
- Elekta Presidents Award, 2018-2019
Timeline
Proprietor
Antique Dealer
01.2019 - 12.2024
Sales Director Cancer Registry Systems Informatics
ELEKTA, INC
01.2016 - 11.2018
Client Sales Manager
ELEKTA, INC
09.2013 - 01.2016
Technical Support Manager
ELEKTA, INC
07.2007 - 09.2013
Registry Services Supervisor
ELEKTA, INC
07.2004 - 07.2007
Team Leader
IMPAC Medical Systems, INC.
03.2003 - 07.2004
Registry Technical Support Specialist
IMPAC Medical Systems, INC.
10.2001 - 03.2003
Owner
The Panini Grill
01.1998 - 06.2001
Communications
Bridgewater State College
09.1991 - 05.1993
Education
Communications
Bridgewater State College
Bridgewater, MA 09.1991 - 05.1993
Similar Profiles
Jitendra Kumar DasJitendra Kumar Das
Service Head at Trupti Group (Tata Motors Dealer for ILCV Vehicles & Sai Sudha Motors –M & HCV Dealer of TML)Service Head at Trupti Group (Tata Motors Dealer for ILCV Vehicles & Sai Sudha Motors –M & HCV Dealer of TML)
Cindy HallCindy Hall
Customer Service Representative at LOZ Antique MallCustomer Service Representative at LOZ Antique Mall
ANGELA KWOKANGELA KWOK
Antique Store Clerk at Galet AntiqueAntique Store Clerk at Galet Antique
Hailey ValentiHailey Valenti
Youth Sports Coach at Indian Trail Athletic AssociationYouth Sports Coach at Indian Trail Athletic Association
Christopher BelkChristopher Belk
Animal Caretaker at Oakridge KennelAnimal Caretaker at Oakridge Kennel