SHAWNDETTA MILLER
New York,NY
Summary
Results-driven Chief Executive Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
21
21
years of professional experience
Work History
Chief Executive Officer
William W. Professional Staffing
12.2008 - Current
- Develop key operational initiatives to drive and maintain substantial business growth.
- Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
- Drive implementation of new market expansion to propel business forward and adapt to market changes.
- Manage partnerships and strategic business relationships, including negotiating contract terms and handling conflicts.
- Oversee large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
- Identify and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
- Maintain effective staff and resource utilization rates to balance financial and operational obligations.
- Cultivate forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Build productive relationships with industry partners and competitors to support strategic business objectives.
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Monitored key business risks and established risk management procedures.
Senior Executive Recruiter Consultant
William W. Professional Staffing
04.2014 - 06.2016
- Reviewed internal systems and organized training plans to address areas in need of improvement
- Leveraged on-site observation and personal interviews to identify team and individual strengths
- Evaluated current processes to develop improvement plans
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues
- Drove operational improvements which resulted in savings and improved profit margins
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Created and optimized records management strategies to coordinate and protect information.
Recruitment Executive Consultant
William W. Professional Staffing
02.2012 - 03.2014
- Worked alongside global business leader to deploy new training strategies
- Coordinated implementation of people-related services, policies and programs through departmental staff
- Improved office efficiency by effectively managing internal communications and correspondence
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
- Completed human resource operational requirements by scheduling and assigning employees
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
- Migrated legacy HRIS system to new technology to minimize business impacts.
Director of Recruitment Consultant
William W. Professional Staffing
01.2008 - 01.2012
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Explained all of human resources policies, procedures, laws, standards and regulations to each employee
- Hired employees and initiated new hire paperwork process
- Developed lists of qualified candidates for corporate hiring managers
- Supported annual Diversity Inclusion program by preparing worksheets, communication materials and coordinating meetings
- Coordinated incoming job requisitions and applications
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables
- Supported management in developing and implementing personnel policies and procedures
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Facilitated all new employee orientations to foster positive team attitude
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Project Manager
New York City Department
01.2003 - 01.2008
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance
- Achieved project deadlines by coordinating with contractors to manage performance
- Developed executive presentations and reports to facilitate project evaluation and process improvement
- Modified and directed project plans to meet organizational needs
- Drove team success through shared vision and recognition of quality performance
- Developed implementation methodologies to rein in project costs while meeting key milestones.
Education
MBA - Human Resources Management
American InterContinental University
01.2007
Master of Science - Business Management
American InterContinental University
01.2006
Skills
- Policy development and optimization
- Organizational turnaround, Leadership
- Staff Management
- Business start up
- Relationship Management
- Business Development
- Consulting
- Strategic Planning
- Productivity performance
- Budgeting
- Project Management
- Contract Management
- Operational Leadership
- Market Access and Expansion
- Negotiation
- Leadership and People Development
- Analytical and Critical Thinker
- Effective Communicator and Public Speaker
- Program Leadership
- Corporate Strategy and Development
- Strategic Partnership
- Business Alliance
- Recruiting and Hiring Top Talent
Affiliations
National Association of Female Executives
International Society for Female Professionals
New York Women in Business
Timeline
Senior Executive Recruiter Consultant
William W. Professional Staffing
04.2014 - 06.2016
Recruitment Executive Consultant
William W. Professional Staffing
02.2012 - 03.2014
Chief Executive Officer
William W. Professional Staffing
12.2008 - Current
Director of Recruitment Consultant
William W. Professional Staffing
01.2008 - 01.2012
Project Manager
New York City Department
01.2003 - 01.2008
MBA - Human Resources Management
American InterContinental University
Master of Science - Business Management
American InterContinental University
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