Summary
Overview
Work History
Education
Skills
Accomplishments
Highlights Of Skills And Qualifications
Certification
Timeline
Generic

CHRISTOPHER SCOTT CHISHOLM

Norman,OK

Summary

Management – As a Director at the Oklahoma State Department of Education, Oklahoma Department of Human Services, and Oklahoma State Department of Health gained direct management and leadership experience applying available personnel and resources to meet demanding deadlines and successfully accomplish assigned missions and goals for programs. Research and Analysis – experienced in researching and analyzing a wide range of source material to develop accurate program estimates and summaries. Experience in legal and case research. Experience in drafting program policy and procedures. Systems Analysis – extensive experience with numerous state-of-the-art computer systems and applications with the depth of understanding necessary to teach others.

Knowledgeable Human Resource with solid background in managing licensing agreements and ensuring compliance with regulatory standards. Proven success in negotiating and securing beneficial contracts that align with company objectives. Demonstrated ability in strategic planning and effective communication.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Hearts at Home Companion Care
02.2023 - Current
  • Developed and implemented HR policies to enhance employee engagement and retention.
  • Streamlined recruitment processes, reducing time-to-fill positions by optimizing candidate screening techniques.
  • Led training programs for staff development, fostering a culture of continuous improvement in skills and performance.
  • Conducted comprehensive employee performance evaluations, aligning individual goals with organizational objectives.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Processed employee claims involving performance issues and harassment.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.

Director of Licensing

Oklahoma State Department of Health
06.2019 - 06.2022
  • Lead, evaluate, and develop the program and its staff to ensure license issuance is performed consistent with statute, policy and OMMA guidelines.
  • Provide direction and daily oversight to the medical marijuana commercial and patient license operations.
  • Worked with other state agencies and legislators on processes and policies for medical marijuana.
  • Worked with vendor to develop new licensing system.

Commercial Business Licensing Manager

Oklahoma State Department of Health
08.2018 - 06.2019
  • Administer the business licensing program for all growers, processors, dispensaries, and transporters within the Oklahoma Medical Marijuana Authority.
  • Oversee the licensing and application processing for commercial entities. Supervises the application process for OMMA Commercial licenses for completeness and accuracy. Provides clarification to staff on escalated application issues.
  • Leads supervisory duties for the training and oversight of operation staff. This includes direct supervision of Commercial Licensing Coordinator and commercial processors. Serves as point person for staff processing applications and answering commercial entity questions and concerns.
  • Recommends action as to licensure renewal, non-renewal, or termination and/or revocation. Testify in hearing and court cases, and assist legal staff in preparation of hearing and court cases.

Program Manager II

Oklahoma State Department of Health
11.2017 - 08.2018
  • Lead, evaluate, and develop the program and its staff to ensure inspections are performed consistent with statute, rule, and program policy and that no more than 365 days elapse between full jail inspections; complaints are appropriately triaged and investigated as resources permit.
  • Monitor program performance to maximize resources for optimal program outcomes.
  • Train Jail Inspectors and review all jail inspection reports.

Program Manager II

Oklahoma State Department of Health
05.2016 - 08.2018
  • Supervise and direct administrative assistants and determination analyst staff in the review of received criminal history reports. Ensure staff conducts appropriate review and application of applicable statute and rule pertaining to barrier offenses and their associated time limits, to observed offenses. Ensure appropriate notice and hearing rights, in conformance with the Long Term Care Security Act and Administrative Procedures Act, are provided to applicants found not eligible for employment.
  • Ensure program staff provide consistent and appropriate technical assistance in the use of OK-SCREEN and the applicant screening and fingerprinting process for over 1000 home health, hospice, adult day care, residential care, assisted living and nursing facility providers, and the staffing agencies and independent contractors who support them.
  • Partner with the Federal Bureau of Investigation and Oklahoma State Bureau of Investigation to ensure that privacy and security safeguards are in place to protect all information obtained from the state and national criminal record checks. Update and improve program policies and practices to comply with Criminal Justice Information Services (CJIS) Security Policy as established and amended by the Federal Bureau of Investigation.
  • Participate in the preparation of necessary legislation, develop responses to related state legislative inquiries and fiscal note requests related to legislation needs as necessary to comply with the federal grant and further improvements on ONBCP.
  • Review and revise rules, policies and procedures as they pertain to the administration of the program consistent with applicable federal and state laws and rule; participates in program analysis, including the analysis of problems and needed services.

Program Manager II

Oklahoma Department of Human Services
01.2016 - 05.2016
  • Provide consultation and direct supervision for two Program Manager I’s and staff of 12. Monitor and track overall performance of assigned staff for quality and compliance with agency policy through periodic field observation and case review.
  • Develops and recommends policies, rule, and regulations which pertain to the administration of background checks which are consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services.
  • Develop and implement a Livescan program for Office of Background Investigations.
  • Assist with new legislation and vendor contracts.

Director of Fingerprint/Background Checks

Oklahoma State Department of Education
01.2008 - 01.2016
  • Supervise staff and manage program day to day operations.
  • Review court records and conduct background investigations of applicants to determine if denial or revocation is warranted for teacher certification.
  • Interview applicants to clarify issues or charges.
  • Process revocation cases for teachers with criminal charges through research and interviews.
  • Provide reports and information to General Counsel for revocation cases.
  • Perform administrative and confidential examination, interpretation, classification, analysis and identification of fingerprints of applicants through manual or automated fingerprint identification systems.
  • Maintain a statewide database and files of background searches.
  • Develop policies and procedures for background check program.
  • Introduce new legislation for background checks and write contracts for vendor services.
  • Work with state and federal agencies to determine background history.
  • Perform 'live scan' fingerprinting.
  • Process 15,000 to 30,000 backgrounds per year.
  • Supervise background check program staff.
  • Advised and assisted multiple state agencies in the implementation of background check programs.

Education

Master of Arts - School Counseling

University of Central Oklahoma
Edmond, OK

Bachelor of Arts - Criminology, Psychology

University of Oklahoma
Norman, OK
12.2006

Skills

  • Management
  • Research and Analysis
  • Systems Analysis
  • Budget Management
  • New Program Implementation
  • License compliance
  • Policy analysis

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

Highlights Of Skills And Qualifications

  • Management – As a Director at the Oklahoma State Department of Education, Oklahoma Department of Human Services, and Oklahoma State Department of Health gained direct management and leadership experience applying available personnel and resources to meet demanding deadlines and successfully accomplish assigned missions and goals for programs.
  • Research and Analysis – experienced in researching and analyzing a wide range of source material to develop accurate program estimates and summaries. Experience in legal and case research. Experience in drafting program policy and procedures.
  • Systems Analysis – extensive experience with numerous state-of-the-art computer systems and applications with the depth of understanding necessary to teach others.
  • Budget - experience with managing programs with budgets over a million dollars.
  • New Program Implementation – Designed and implemented the Oklahoma Medical Marijuana program within a 60 day deadline.

Certification

  • Oklahoma Teaching Certificate (U.S. Hist/OK Hist/Govt/Economi) - 2006
  • Family Services Support Academy (Social Work)

Timeline

Human Resources Manager

Hearts at Home Companion Care
02.2023 - Current

Director of Licensing

Oklahoma State Department of Health
06.2019 - 06.2022

Commercial Business Licensing Manager

Oklahoma State Department of Health
08.2018 - 06.2019

Program Manager II

Oklahoma State Department of Health
11.2017 - 08.2018

Program Manager II

Oklahoma State Department of Health
05.2016 - 08.2018

Program Manager II

Oklahoma Department of Human Services
01.2016 - 05.2016

Director of Fingerprint/Background Checks

Oklahoma State Department of Education
01.2008 - 01.2016

Master of Arts - School Counseling

University of Central Oklahoma

Bachelor of Arts - Criminology, Psychology

University of Oklahoma