I am a very effective team member with a dedication to the task at hand. My most predominant skill is in the ability to socialize with both client and staff with honesty and kindness. Skilled at multitasking and being reliable for completing objectives on time. I Have never Shown up for work late and placed customer service as a priority. Inexperience is not a flaw because my Ability to adapt and apply is both responsive and reactive.
Overview
4
4
years of professional experience
Work History
Cashier
Popeyes
07.2020 - 12.2020
Receive orders at the first and second window of drive through
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Promoted store promotions and incentive programs to increase overall sales revenue.
Assist Disabled customers if needed
Restock needed supplies
Help lift heavy materials
Handled customer inquiries and resolved issues to ensure satisfaction.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted in maintaining clean and organized front counter and dining area.
Cashier
CVS
08.2019 - 01.2020
Help lift heavy materials
Monitored inventory levels, ensuring availability of menu items for customers.
Trained new cashiers on register operations and customer service protocols.
Implemented upselling techniques, enhancing customer experience and sales opportunities.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Enhanced customer loyalty by participating in rewards program enrollment.
Performed cash, card, and check transactions to complete customer purchases.
Learned duties for various positions and provided backup at key times.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Receive calls whilst working front desk
Processed customer transactions accurately and efficiently using point-of-sale system.
Food Service worker I
San Diego Unified School District
10.2018 - 01.2019
Maintained cleanliness and sanitation of food preparation areas.
Followed safety protocols to minimize foodborne illnesses and ensure student health.
Collaborated with team members to enhance service efficiency during peak hours.
Assisted in inventory management, ensuring adequate supplies for meal service.
Provided exceptional customer service to students and staff in dining settings.
Adapted quickly to changing menus and dietary requirements to meet student needs.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Learned other teammates' work tasks to train as backup.
Set up and broke down food service lines quickly to maintain service flow.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Conducted daily equipment checks to ensure operational efficiency.
Prepared variety of menu items following specific recipes to ensure customer satisfaction.
Reduced food preparation times by organizing workstations effectively.
Cashier
McDonalds
04.2017 - 07.2017
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Handled cash with high accuracy and took care to check bills for fraud.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Set up new sales displays each week with fresh merchandise.
Greeted customers entering store and responded promptly to customer needs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Performed cash, card, and check transactions to complete customer purchases.
Welcomed customers and helped determine their needs.
Improved efficiency, organized checkout area for optimal workflow.
Education
Some community collage about a year worth of experience - General Education
Mesa College
San Diego, CA
12.2018
Some occupational education about a year worth of experience - CNA
Brightwood College
San Diego, CA
11.2019
High School Diploma -
James Madison High School
San Diego, CA
05.2017
Skills
Dependable
Customer service
Sales
Computer skills
Over the phone communication
Customer Support
Effective english skills
Clerical Work
Technological comprehension
Relatable Characteristics
Attention to detail
Patience in communication
Patience and empathy
Reliability and punctuality
Written and verbal communication
Cash management
Cash register systems
Payment processing
Product restocking
Product knowledge
Refund handling
Guest inquiries
ID verification
Decision making aptitude
Notable Features
Excels at working under pressure
Customer first service style
Remains professional in adversity
On time and on point professionalism
Knowledgeable at Microsoft software
Fast learner
Excels at communication
Timeline
Cashier
Popeyes
07.2020 - 12.2020
Cashier
CVS
08.2019 - 01.2020
Food Service worker I
San Diego Unified School District
10.2018 - 01.2019
Cashier
McDonalds
04.2017 - 07.2017
Some community collage about a year worth of experience - General Education
Mesa College
Some occupational education about a year worth of experience - CNA