Christopher Scott Lee
Kennesaw,GA
Summary
Results-driven District Manager with a demonstrated ability to enhance customer satisfaction, brand standard, and manager development. Proficient in strategic planning and payroll budgeting, driving significant sales growth and operational excellence. Strong expertise in team leadership and performance analysis, consistently achieving exceptional customer quality ratings while exceeding sales targets. Seeking to leverage multi-unit management skills in a dynamic, fast-paced environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Dining Service Director
Morrison Healthcare
Rome, GA
01.2023 - Current
- Responsible for the Food and Nutrition Department of a 304-bed, full-service hospital.
- Makes hiring decisions for managers, supervisors, and hourly associates.
- Oversees compliance with State and Federal regulations, as well as internal policies.
- Focuses on patient compassion, customer satisfaction, building careers for team members, while achieving retail and catering goals.
General Manager -National Culinary and Operations Team
SAGE Dining Services
, GA
06.2022 - 01.2023
- Managed food service operations for one of Georgia’s largest and most premier Private Schools
- Served more than 1900 meals each day with consideration of food preferences and allergies
- In addition to catering
- Focused on new openings, recruiting, manager, and menu development.
District Manager
SAGE Dining Services
, GA
06.2018 - 06.2022
- Successfully cultivated client relationships and retained 100% of business
- Operated the largest district within the Southeast region.
- Consistently earned high ratings in customer quality surveys
- Assisted Sales Team with operation surveys and presentations for new contract proposals
- Wrote annual budgets, designed new facilities and retrofits, created equipment and merchandising quotes for new openings, developed programs, recruited, and trained managers and hourly staff for 11 accounts with 15 locations.
Food Service Director and Regional Trainer -The Walker School
SAGE Dining Services
Marietta, GA
02.2011 - 06.2018
- Received several awards for operational excellence
- Professional focused on food safety, culinary excellence, and customer service
- Managed the food services for an Independent K-12 school
- Consistently earned high ratings in customer quality surveys
- Coordinated efforts of my staff to operate three separate production kitchens while providing the school with all its catering needs
- Eliminated the use of outside caterers for school events which accounted for over $65K of new business within my first year
General Manager
Santa Fe Cattle Company Inc.
Rome, GA
06.2007 - 02.2011
- Oversaw the operations of a 'Roadhouse Style' steakhouse
- Manage all aspects of both the kitchen and customer service
- Responsible for maintaining staff levels and human resources
- Regularly achieved record sales for region and quarterly profit goals
- As a member of the opening team, I held our liquor license, hired and trained staff and oversaw the completion of construction for multiple locations
Owner
Urbana Roasting Company Inc.
Rome, GA
04.2006 - 06.2007
- Handled the day to operation of a small business in downtown location
- Prepared fresh pastry, house made soups, salads, and classic Panini while sourcing and roasting organic coffee
Food Service Director –Holy Innocents’ Episcopal School
SAGE Dining Services
Atlanta, GA
10.2002 - 04.2006
- Received Director of the year for multiple unit management 2005-06
- Managed the food services for the largest Episcopal school in the US
- Consistently earned high ratings in customer quality surveys
- Coordinated the efforts of my staff while operating two separate production kitchens, a concession stands, and a quick serve area while providing the school with all of its catering needs
- Eliminated the use of outside caterers for school events which accounted for over $60,000 of new business within my first year
Education
AOS - Culinary Arts
The Art Institute of Atlanta
12.1996
Skills
- Financial reporting
- Recruiting and HR management
- Strategic planning
- Establishing and maintaining policy procedures
- Operations management
- Training and mentoring
Certification
- SQF -2000 Systems
- NSF HAACP Manager
- ServSafe Manager
Timeline
Senior Dining Service Director
Morrison Healthcare
01.2023 - Current
General Manager -National Culinary and Operations Team
SAGE Dining Services
06.2022 - 01.2023
District Manager
SAGE Dining Services
06.2018 - 06.2022
Food Service Director and Regional Trainer -The Walker School
SAGE Dining Services
02.2011 - 06.2018
General Manager
Santa Fe Cattle Company Inc.
06.2007 - 02.2011
Owner
Urbana Roasting Company Inc.
04.2006 - 06.2007
Food Service Director –Holy Innocents’ Episcopal School
SAGE Dining Services
10.2002 - 04.2006
- SQF -2000 Systems
- NSF HAACP Manager
- ServSafe Manager
AOS - Culinary Arts
The Art Institute of Atlanta
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