Summary
Overview
Work History
Education
Skills
Passion
Timeline
Generic

CHRIS SERRA

Grand Blanc,MI

Summary

Performance-driven Vice President with 10 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

19
19
years of professional experience

Work History

Porter

Randy Wise Motorcars
02.2024 - Current
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Cleaned and organized building areas as required.
  • Greeted customers and guided cars into washing and detailing area.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
  • Pressure washed car exterior, wheel wells, and tires.
  • Streamlined the car washing process for improved efficiency and reduced wait times for customers.

Vice President

Serra Benefits Group
10.2012 - Current
  • Identified opportunities to improve business process flows and overall departmental productivity
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols
  • Established performance goals for department and provided methods for reaching milestones
  • Increased company growth through collaboration with sales and marketing departments.

Administrator

Fenton Insurance Group
04.2012 - 10.2012
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
  • Computerized office activities, maintained customer communications and tracked records through delivery
  • Entered and maintained departmental records in company database.

Parts Delivery Driver

Suzuki Of Saginaw
06.2010 - 08.2010
  • Safely and punctually delivered auto parts to local automobile stores from large distributor
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.

Used Car Inventory Manager

Saturn Of Flint
06.2009 - 08.2009
  • Performed quality control inspections on parts and packaged parts for delivery or sale
  • Analyzed orders to pull parts from yard and warehouse with power tools and equipment.

Parts Puller

Saturn Of Flint
06.2008 - 08.2008
  • Checked parts computer for stock items and initiated special orders
  • Inspected parts and notified supervisor of needed damage or repairs.

Porter

Saturn Of Flint
06.2007 - 08.2007
  • Performed cleaning and maintenance duties as directed
  • Cleaned and organized building areas as required.

Porter

Saturn Of Flint
06.2006 - 08.2006
  • Performed cleaning and maintenance duties as directed
  • Cleaned and organized building areas as required.

Porter

Saturn Of Flint
06.2005 - 08.2005
  • Performed cleaning and maintenance duties as directed
  • Cleaned and organized building areas as required.

Education

Philosophy -

Hillsdale College
Hillsdale, MI
12.2012

Psychology -

Oakland University
Rochester, MI
04.2012

High School Diploma -

Grand Blanc Community High School
Grand Blanc, MI
05.2011

Skills

  • Executive Leadership
  • Resource Allocation
  • Customer Service
  • Public Speaking
  • Customer Education
  • Negotiation and Persuasion
  • Critical Thinking
  • Business Consulting
  • Product Demonstration
  • Staff Training
  • Team Engagement
  • Strong Work Ethic
  • Problem-Solving
  • Clean Driving Record

Passion

I've been a gamer all of my life, ever since I was 3 and old enough to pick up a controller. I'm constantly keeping up with trends and news in the gaming industry. I have and play over 10 different systems plus I play a little bit on pc. I have experience with vr and a few vr systems. I own and play probably about 600-700 different games. To put it simply I am very familiar with your product and the retail industry.

Timeline

Porter

Randy Wise Motorcars
02.2024 - Current

Vice President

Serra Benefits Group
10.2012 - Current

Administrator

Fenton Insurance Group
04.2012 - 10.2012

Parts Delivery Driver

Suzuki Of Saginaw
06.2010 - 08.2010

Used Car Inventory Manager

Saturn Of Flint
06.2009 - 08.2009

Parts Puller

Saturn Of Flint
06.2008 - 08.2008

Porter

Saturn Of Flint
06.2007 - 08.2007

Porter

Saturn Of Flint
06.2006 - 08.2006

Porter

Saturn Of Flint
06.2005 - 08.2005

Philosophy -

Hillsdale College

Psychology -

Oakland University

High School Diploma -

Grand Blanc Community High School

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CHRIS SERRA