Christopher Shadley
Brooklyn,NY
Summary
Dependable and safety-conscious individual with a solid foundation in logistics and customer service. Committed to ensuring the timely transport of goods while navigating urban environments efficiently. Proven ability to manage operational tasks and maintain a clean, safe workspace.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Tattoo Artist
Sin Nombre Tattoo
Jersey City, NJ
08.2020 - Current
- Coordinated shop logistics by booking clients and ordering supplies, ensuring smooth daily operations.
- Worked with team members to uphold safety and cleanliness standards in the workspace.
- Designed custom tattoo artwork based on client consultations and preferences.
- Utilized various tattooing techniques to create detailed designs on skin.
- Maintained a clean and sterile work environment following health regulations.
Guest Service Representative
Scott J Aveda
New York, New York
06.2023 - 06.2026
- Provided exceptional customer service to enhance guest experience at salon.
- Resolved guest complaints in a professional manner.
- Assisted clients with product selection and service recommendations.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed appointment scheduling to optimize workflow and reduce wait times.
- Handled cash transactions and processed payments accurately and efficiently.
- Collaborated with team members to improve service delivery and client engagement.
- Maintained accurate records of all transactions within the software system.
Parts Delivery Driver
Pep Boys
01.2017 - 07.2022
- Transported parts and supplies between stores, distribution centers, warehouses, and customer locations to ensure timely availability.
- Loaded and unloaded merchandise safely using hand trucks and pallet jacks, confirming all items matched delivery documents for accuracy.
- Delivered exceptional service to customers and store associates by providing timely communication on delivery statuses, confirming orders, and processing payments and receipts.
- Adhere to Safety Protocols: Follow all traffic laws and company safety standards while driving. Conduct routine vehicle inspections and report any mechanical issues that arise.
- Record Maintenance: Accurately track deliveries, including logging mileage, updating delivery statuses through mobile apps, and processing delivery confirmations.
- Performed regular maintenance on delivery vehicle to ensure optimal performance and reliability.: Keep the delivery vehicle clean and properly maintained.
- Secured cargo by properly stacking and padding items to prevent damage during transport.: Ensure that all cargo is properly stacked, padded, and secured for transport.
- Support Distribution Centers: Assist with operational tasks at distribution centers or hubs during non-delivery times.
- Off-Hours Deliveries: Occasionally make deliveries to Pep Boys stores outside of standard business hours.
- Effective communication skills for customer and staff interactions.
- Ability to lift and carry merchandise, with weight limits depending on the specific role.
Sewing Machine Operator
Island Style Marine
New York, NY
06.2012 - 11.2017
- Responsible for fabricating, repairing, and moving various materials (including furniture and canvas), which involved lifting, transportation, and precision.
- Managed repairs and tasks with an emphasis on safety and efficiency, ensuring quality outcomes.
- Manufacturer and Repair
Supervisor/Buyer
Quicksilver/DC Shoes
New York, NY
06.2007 - 05.2012
- Managed cash, tracked trends, and made purchasing decisions, ensuring that business needs were met.
- Supervised sales teams and managed inventory, optimizing ordering and movement of merchandise to ensure operational efficiency.
- Coordinated team logistics while monitoring performance metrics in a fast-paced environment.
Senior Service Technician
Davis & Wilkerson LLP
Austin, TX
01.1997 - 01.2006
- Executed maintenance and service tasks, including shipping and receiving, while ensuring careful and efficient handling of materials to support operational continuity.
- Coordinated task delegation among team members, guaranteeing timely completion of work to meet project deadlines.
- Diagnosed and repaired complex technical issues in client systems.
- Led troubleshooting efforts for hardware and software malfunctions.
- Provided training sessions for junior technicians on service procedures.
Education
B.S. - Corporate Communications/Digital Design, Minor in Studio Art
CUNY College of Staten Island
Staten Island, NY01-2018
Adult Continuing Education Classes - Illustration Design, Studio Art, Drawing Observation
School of Visual Arts
New York, NY01-2012
Skills
- Tattoo Design Concepts
- Tattoo Portfolio Development
- Client consultation
- Customer service
- Appointment scheduling
- Supply management
- Inventory tracking
- Data entry
- Team collaboration
- Team Communication
- Attention to detail
- Time management
- Professional conduct
- Problem-solving
- Technology Proficiency
- Industry trends awareness
- Customer orders
- Client Consultation Notes
Certification
- Valid Driver's License (Clean Motor Vehicle Record)
- Safety Training (OSHA or related, if applicable)
Additional Information
Available for flexible hours, including evenings and weekends., Willing to follow all company safety guidelines and procedures., Enjoy working in a fast-paced, dynamic urban environment.
Timeline
Guest Service Representative
Scott J Aveda
06.2023 - 06.2026
Tattoo Artist
Sin Nombre Tattoo
08.2020 - Current
Parts Delivery Driver
Pep Boys
01.2017 - 07.2022
Sewing Machine Operator
Island Style Marine
06.2012 - 11.2017
Supervisor/Buyer
Quicksilver/DC Shoes
06.2007 - 05.2012
Senior Service Technician
Davis & Wilkerson LLP
01.1997 - 01.2006
B.S. - Corporate Communications/Digital Design, Minor in Studio Art
CUNY College of Staten Island
Adult Continuing Education Classes - Illustration Design, Studio Art, Drawing Observation
School of Visual Arts