Christopher Shea
Melbourne,FL
Summary
A determined and enthusiastic individual who effectively demonstrates a strong work ethic. A very detail-oriented individual who possesses excellent organizational and communication skills that exceed expectations. Proven ability to work in a high-pressure, fast-paced environment while maintaining complete focus.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Banquet Captain/Supervisor
Hotel Melby - The Landing Rooftop
04.2021 - Current
- Planning and executing meetings, receptions, plated, buffet, weddings and buyouts
- Attend weekly BEO meetings, assisting the sales team and chefs with any inquires they have
- Scheduling and providing staff with the training needed such as F&B knowledge, service etiquette and customer service
- Adhere to the BEO and assign tasks for staff to complete in a timely manner
- Maintain cleanliness and follow health and safety regulations
- Consistently communicating with sales team and chefs before and during the function to make sure all needs are met
- Greet guests and act as the point of contact for the client and guests
- Close out banquet checks and adjust gratuities to banquet staff payroll
- Maintain inventory of banquet F&B, supplies and equipment
Banquet Server / Set Up
Marriott Downtown Orlando
12.2018 - 04.2020
- Assist with room set ups, food and beverage services and breakdown
- Maintained cleanliness of banquet hall by resetting tables and chairs, restocking supplies and cleaning up post function
- Serviced food and beverages to private events, meetings, banquets, weddings and conferences
- Ensured to follow health and safety guidelines while servicing beverage stations, breakout sessions, passed and stationed hors d’oeurves, plated dinners and buffets
- Assist banquet captain with guests special requests, allergies, liquor inventory and AV needs
- Delivered high quality service while performing in a fast paced environment that required multitasking and communicating thoroughly with teammates and guests
Food Production Worker
TCS Foods
01.2014 - 07.2019
- Manufacturing, shipping, receiving and sales of food products
- Prepared and produced food items according to recipes and making sure to follow food safety protocol
- Cleaned and organized all food production and warehouse areas
- Operating machinery to load pallets onto semi trucks
- Unload and loaded food products and packaging in TCS Foods facility
- Assisting kitchen manager with any day to day tasks needed to be done in a prompt manner
Education
Associate's Degree - Event Management
University of Central Florida
Orlando, FL12.2021
Skills
- Multitasking
- Time Management
- Detail-Oriented
- Food Service
- Conflict Resolution
Certification
- ServSafe, 2022
- Food Managers, 2024
- TIPS (Training For Intervention Procedures), 2023
- CPR , 2023
References
- Kelley Jones, President & COO of Hospitality Alliance, 702-553-7771
- Cari Ann Bisset, Senior Sales Manager at Hilton Orlando, 407-252-7043
Awards
Being An Example Award, 2023, Hotel Melby GM
Timeline
Banquet Captain/Supervisor
Hotel Melby - The Landing Rooftop
04.2021 - Current
Banquet Server / Set Up
Marriott Downtown Orlando
12.2018 - 04.2020
Food Production Worker
TCS Foods
01.2014 - 07.2019
Associate's Degree - Event Management
University of Central Florida
- ServSafe, 2022
- TIPS (Training For Intervention Procedures), 2023
- CPR Certification, 2023
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