Experienced manager with a strong background in team leadership and process optimization. Expertise in strategic planning and staff development, resulting in improved workflow and department sales. Demonstrate ability to enhance business performance through innovative problem-solving and effective leadership.
I am responsible for overseeing and managing all aspects of inventory. Running inventory, accounting for backstock, auditing, as well a managing IC's. In addition to this I give excellent customer service to all customers at any part of the store they need help in. I also make sure all departments in Gm look grand opening fresh at all times.
After many years of working nights, it was necessary to change career's that did not involve me working till late hours into the night everyday I worked. While I would have stayed at Hyde Park forever, they are a night business. I worked here 5 days a week as a waiter till I found what my future will be, and thankfully that is Meijer
I Served as Captain, addressing guest concerns and feedback to enhance service quality. Trained and mentored new staff on service standards and operational procedures. I was always the closing manager, running of day reports, securing all financial tender into the safe, and securing the building before I left the Buildng. I traveled between Westlake and Beachwood Hyde Park as well as their sister restaurant ML Tavern in Moreland Hills. I also Functioned as server and bartender, delivering exceptional customer experiences the first few years
I coordinated with all departments to ensure efficient operations of the store. Ensured compliance with safety regulations and maintained a safe workplace. Lowe's was very strict on following policy and procedure, and I made sure all members of management had the tools they needed to implement this to the team members. I worked very closely with the sales manager to make sure departments such as millwork and fashion bath drove sales with special orders and installs to maximize sales in those departments. I worked stores in Ohio from 2003-2005 then from 2005 to the end of 2008 was sent to other states such as Florida, Connecticut, and Pennsylvania.
Started out as a sales associate and opened up the Mentor Home Depot and a few months later I was promoted to Department Manager of Hardware and opened up the new Highland Hts location in 2000. I was in charge of ordering all inventory for hardware, scheduling of the department, etc. I trained my employee's that when a customer asks if they work in that department to respond with "I work in all departments". With that I made sure that they were all cross trained and could walk that customer to any department and give them the service they deserve.