CHRISTOPHER SHUBERT
Downers Grove,IL
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive, and adaptable to changing conditions. Proficient in logistics regulations and procedures.
Overview
21
21
years of professional experience
Work History
Delivery Manager
Dominos's Pizza
Willowbrook, USA
09.2015 - Current
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities
- Created and enforced detailed organization processes to increase quality and service standards
- Reviewed established business practices and improved processes to reduce expenses
- Led improvement initiatives to advance operational efficiencies and increase revenue
Underground Utility Locator
USIC Utility Locating Service
Oak Brook, IL
03.2023 - 10.2024
- Identified underground utility lines through the use of specialized locating equipment.
- Communicated with clients regarding any changes in the plan due to unexpected utility locations.
- Accurately documented all findings on blueprints or maps for future reference.
- Verified accuracy of survey results by comparing information from multiple sources.
- Conducted regular maintenance checks on equipment used for underground utility locating operations.
- Ensured that all work was performed according to local codes and regulations.
- Investigated complaints related to suspected damage caused by construction activities near underground utilities.
- Examined site plans, aerial photographs, and other documents prior to beginning a job.
- Reported any unsafe conditions observed during the course of work activities.
- Assisted with utility location alongside various skilled workers including electricians and plumbers.
Delivery Driver
GrubHub
Downers Grove, USA
06.2018 - 03.2023
- Kept detailed mileage and fuel reports to track overall fuel costs
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Documented mileage, deliveries, pickups, customer issues and damages
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
National Safety Manager
Need It Now Delivers
New York, USA
06.2017 - 04.2020
- Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes
- Facilitated training for 1,000 employees
- Devised and monitored safety performance metrics to assess and improve safety performance
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved
- Investigated incidents, determining root causes and implementing corrective actions
- Conducted safety audits and inspections to identify workplace hazards and deficiencies
- Monitored workplace activities to determine compliance with safety regulations and standards
Auto Parts Delivery Driver
Pugi
Downers Grove, USA
10.2015 - 09.2016
- Filled out load paperwork and DOT-mandated log books
- Loaded and unloaded various delivery vehicles with correct order and balancing
- Loaded truck and properly secured items to prevent damage for deliveries
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Documented mileage, deliveries, pickups, customer issues and damages
Shift Manager
TransCentra
Naperville, USA
04.2012 - 09.2015
- Launched quality assurance practices for each phase of development
- Identified and communicated customer needs to supply chain capacity and quality teams
- Supervised employees and oversaw quality compliance with company standards for food and services
- Scheduled staff to establish adequate coverage during peak business hours
- Trained and mentored new employees to maximize team performance
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
Site Manager
Chicago Indoor Racing
Addison, USA
09.2007 - 03.2012
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Coordinated with local building inspectors to verify compliance with all building codes and regulations
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Monitored, coached, and supervised team of 35 employees in 2011
- Coordinated site investigations, documented issues, and escalated to executive teams
- Complied with safe operating practices and assessed operational procedures against best practices
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Racing Team Manager
Traffic Jams Motorsport
Rockford, USA
03.2004 - 09.2007
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Defined clear targets and objectives and communicated to other team members
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Assisted in organizing and overseeing assignments to drive operational excellence
- Recruited and trained high-performing team members, maintaining optimized customer service
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making
- Cultivated positive, productive team environments, resolving conflicts quickly
Education
High School Diploma -
Downers Grove North
Downers Grove, IL04.1999
Skills
- Customer Service
- Time Management
- GPS and Route Planning
- Freight Expertise
- Order Picking and Processing
- Pallet Jack Operation
- Route Management
- Licensing Requirements
- Local Delivery
- Auditing Safety Processes
- Meeting Oversight
- Incident Reporting
- Creating Safety Programs
- Policy Development
- Training Program Development
- Staff Training
Timeline
Underground Utility Locator
USIC Utility Locating Service
03.2023 - 10.2024
Delivery Driver
GrubHub
06.2018 - 03.2023
National Safety Manager
Need It Now Delivers
06.2017 - 04.2020
Auto Parts Delivery Driver
Pugi
10.2015 - 09.2016
Delivery Manager
Dominos's Pizza
09.2015 - Current
Shift Manager
TransCentra
04.2012 - 09.2015
Site Manager
Chicago Indoor Racing
09.2007 - 03.2012
Racing Team Manager
Traffic Jams Motorsport
03.2004 - 09.2007
High School Diploma -
Downers Grove North
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