Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Christopher Shultz Jr

Christopher Shultz Jr

Holt

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

1
1
year of professional experience

Work History

Assistant Customer Service Manager

Kroger
Holt
12.2024 - Current
  • Participated in regular meetings with senior management concerning strategic planning initiatives aimed at enhancing overall customer experience.
  • Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.
  • Processed customer account changes with proprietary software.
  • Generated daily, weekly and monthly reports on key performance indicators.
  • Analyzed data to identify opportunities for improvement in service delivery.

Education

High School Diploma -

Waverly Senior Highschool
Lansing, MI
05-2034

Associate of Arts - Business Administration

Lansing Community College
Lansing, MI

Skills

  • Customer service
  • Data analysis
  • Performance monitoring
  • Team management
  • Client relationship management
  • Report generation
  • Java fundamentals

Accomplishments

  • Raised key anti-shrink measurement (produce hand scanning) by over 20 percent through clear communication and positive reinforcement.
  • Became a norman Borlaug scholar in high-school, in this program we identified a country with a food safety related issue and developed a plan to fix this issue with unlimited budget.

References

References available upon request.

Timeline

Assistant Customer Service Manager

Kroger
12.2024 - Current

High School Diploma -

Waverly Senior Highschool

Associate of Arts - Business Administration

Lansing Community College
Christopher Shultz Jr
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