Energetic Sales professional offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Desire to pursue new position with room for advancement.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
V&S Detroit Galvanizing
03.2022 - Current
Increased gross sales profit by 35% to 4.5 million by implementing strategies to develop and expand existing industry customer base region wide.
Increased new customer account base by 25% through prospecting and cold calling.
Provide monthly sales projections based on current and prospective customer activity.
Conducted customer project takeoffs.
Collaborate with the sales and operations manager to determine territory pricing.
Answer all incoming quote requests via telephone, email, and fax, determine and provide competitive pricing.
Handle all customer product concerns in an effective, timely, and professional manner.
Industrial event organization, technical and sales trainings for customers (distributors) and end -users.
Travel to industry educationaland technical seminars and conferences.
Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
Clinical Account Manager
SleepMed Source
05.2021 - 03.2022
Increased recurring customer account base by 30% through prospecting and cold calling.
Establish and develop new customer accounts by calling on hospitals, sleep centers, physician practices, and home health agencies.
Develop new sources of patient referrals by leveraging market strategies.
Performed educational product In-services for physicians, case management, sleep center staff and home health agencies.
Expanded client base by proactively seeking out new business opportunities within the healthcare sector.
Ensured compliance with all relevant regulations, minimizing risk exposure for both clients and organization alike.
Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary changes to achieve desired results.
In home or bedside patient equipment setup and education.
Utilize and log all sales calls and activity in salesforce.
Clinical Education Manager
Northfield Medical
05.2020 - 05.2021
Act as account liaison within assigned territory for all education activity requests and deliver proposals for additional education partnerships.
Administer the clinical education program in accordance with the overall objectives of Northfield Medical and the client.
Promoted a culture of continuous learning through the creation and distribution of relevant resources and materials.
Ensured compliance with accreditation standards by maintaining accurate records of staff training and certifications.
Identify upward repair trends and respond with appropriate targeted education activity as necessary.
Actively monitor trends within account repair activity related to serialized devices
Administer and monitor online certification preparatory course activity through utilization of the Learning Management System platform.
Maintain active membership in organizations with the purpose of achieving an integration of education programs with the general and specialty needs of Northfield Medical technical staff, and customer’s professional clinical teams.
Clinical Account Manager
Apria Healthcare
02.2019 - 03.2020
Expanded client base by proactively seeking out new business opportunities within the healthcare sector.
Built strong partnerships with internal departments such as billing, claims processing, and customer service to enhance overall operations effectiveness.
Ensured compliance with all relevant regulations, minimizing risk exposure for both clients and organization alike.
Achieved or exceeded monthly sales quota 100% of the time while employed with Apria. Healthcare.
Perform educational In-services for physicians, case management, wound care center staff and home health agencies.
Establish, develop, and maintain new customer accounts by calling on hospitals, wound care centers, physician practices and home health agencies.
Managed a diverse portfolio of clinical accounts, ensuring consistent quality of service and adherence to industry standards.
Utilize and log all sales calls and activity in salesforce.
Clinical Account Manager
Downriver Medical Supplies
12.2017 - 02.2019
Expanded client base by proactively seeking out new business opportunities within the healthcare sector.
Built strong partnerships with internal departments such as billing, claims processing, and customer service to enhance overall operations effectiveness.
Ensured compliance with all relevant regulations, minimizing risk exposure for both clients and organization alike.
Oversaw contract negotiations with healthcare providers, securing favorable terms for both parties involved.
Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary changes to achieve desired results.
Developed targeted strategies for addressing unique client needs, resulting in higher levels of customization and satisfaction.
Managed a diverse portfolio of clinical accounts, ensuring consistent quality of service and adherence to industry standards.
Maintained a high level of industry knowledge by attending conferences, workshops, and other professional development opportunities.
Established clear performance goals for self and team members which led to increased productivity levels across the board.
Coordinated with insurance companies to ensure accurate billing practices and prompt reimbursements for clients.
Education
Associate of Applied Science - Respiratory Therapy
Macomb Community College
Warren, MI
09.2007
Associates of General Studies -
Macomb Community College
Warren, MI
09.2007
Skills
Negotiation Skills
Sales Presentations
Pipeline Management
Performance Tracking
Client Retention Strategies
Cold-calling
Industry Expertise
Technical Product Knowledge
Sales software proficiency
Team leadership
Product Demonstrations
Business development
Exceptional multi-tasker
Strategic account development
Strong deal closer
Timeline
Inside Sales Representative
V&S Detroit Galvanizing
03.2022 - Current
Clinical Account Manager
SleepMed Source
05.2021 - 03.2022
Clinical Education Manager
Northfield Medical
05.2020 - 05.2021
Clinical Account Manager
Apria Healthcare
02.2019 - 03.2020
Clinical Account Manager
Downriver Medical Supplies
12.2017 - 02.2019
Associate of Applied Science - Respiratory Therapy