Christopher Simpson
The Bronx,NY
Summary
Energetic worker dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
17
17
years of professional experience
Work History
Grocery Department Supervisor
Whole Foods Market
Yonkers, New York, United States of America
04.2019 - Current
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed team of 25 employees, delegated tasks and held each employee accountable for completing assignments.
Cashier Manager
Century 21
Yonkers, New York, United States of America
01.2017 - 03.2019
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached over 20 employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Transporter
Hugo Neu Recycling
Bayonne, New Jersey, United States of America
01.2010 - 12.2016
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained receipts or signatures for delivered goods and collected payment for services when required.
- Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
- Transported hazardous materials and oversized shipments without incident.
- Picked up and delivered up to 1-6 facilities per day.
Night Crew Clerk
ShopRite
Yonkers, New York, United States of America
04.2008 - 11.2011
- Removed all boxes and related trash from sales floor and processed through compactors.
- Broke down up to 10-16 pallets per night.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Completed regular cycle counts and inventory audits.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Greeted customers, helped locate merchandise and suggested suitable options.
Education
No Degree - Business Management
Westchester Community College
Valhalla, NY01.2012
High School Diploma -
Roosevelt High School
Yonkers, NY, United States Of America03.2008
Skills
- Physically Fit
- Motivational Leader
- Supervisory Abilities
- Commercial Learners Permit
- Staff Development
- Problem-Solving Skills
- General Housekeeping
- Electric Pallet Jack Certified
- Forklift Certified
- Revenue Growth
- Safety and Security
Timeline
Grocery Department Supervisor
Whole Foods Market
04.2019 - Current
Cashier Manager
Century 21
01.2017 - 03.2019
Transporter
Hugo Neu Recycling
01.2010 - 12.2016
Night Crew Clerk
ShopRite
04.2008 - 11.2011
No Degree - Business Management
Westchester Community College
High School Diploma -
Roosevelt High School