Christopher Singletary
Lakeland,FL
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Road and Rail Services. Skilled in complex problem-solving and adaptability, I excel in multitasking and prioritizing tasks to meet business goals. Achieved significant improvements in efficiency and safety, demonstrating strong verbal communication and team leadership abilities.
Overview
13
13
years of professional experience
Work History
Rail Manager / Yardmaster
Road and Rail Services
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
QMI/ABT/Train Worker
Road and Rail Services
08.2011 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Learned all required tasks quickly to maximize performance.
- Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
Maintenance Technician
Dart Container Corporation
09.2020 - 09.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Replaced worn or broken parts on machines and equipment.
- Followed safety protocols to minimize workplace accidents.
Education
High School Diploma -
Mulberry Senior High School
Mulberry, FL05.1996
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Adaptability and Flexibility
- Multitasking Abilities
- Work Planning and Prioritization
- Shift Scheduling
Timeline
Rail Manager / Yardmaster
Road and Rail Services
09.2022 - Current
Maintenance Technician
Dart Container Corporation
09.2020 - 09.2022
QMI/ABT/Train Worker
Road and Rail Services
08.2011 - Current
High School Diploma -
Mulberry Senior High School
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