Christopher Skeens
Oviedo
Summary
As a Technical Support Specialist, I provide on-site technical support and MSP services to customers. I have experience in sales, customer facing technical services, and hardware and board level repair. I am also certified in IPC J-STD-001, which demonstrates my proficiency in soldering and electronics assembly. I am passionate about delivering high-quality technical solutions and ensuring customer satisfaction. I am always eager to learn new skills and technologies to enhance my performance and contribute to the success of my team and organization.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Substructure and integration technician III
Blue Origin
05.2024 - 02.2025
- Coordinated closely with vendors to negotiate favorable pricing terms on equipment purchases, saving company resources without compromising quality standards.
- Contributed to long-term business growth by identifying opportunities for technology-driven process improvements.
- Analyzed system performance data to identify areas for improvement, driving continuous optimization efforts across the organization.
- Delivered comprehensive training sessions for staff members on new systems and software applications, boosting overall competency levels.
- Enhanced system performance by identifying and resolving technical issues in a timely manner.
- Evaluated potential risks associated with proposed integrations, developing effective mitigation strategies as needed.
- Ensured compliance with relevant industry standards and regulatory requirements throughout all stages of the integration process.
- Maintained a deep understanding of industry best practices, consistently applying this knowledge to optimize integration technician workflows.
- Maintained detailed documentation on all integration projects, ensuring accurate records for future reference.
Audio Technician
Production Resource Group
03.2024 - 05.2024
- Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for broadcasts.
- Maintained integrity of audio and support equipment and notified management of repair or replacement needs.
- Stayed up to date on industry trends and emerging technologies, consistently applying new techniques to improve overall audio production quality.
- Maintained optimal equipment performance by conducting regular maintenance checks and repairs as needed.
- Established and maintained accurate inventory of equipment to prevent loss or theft.
- Operated, maintained and repaired PA control, stage monitoring, amplification and instrument and vocal reinforcement to support highest overall sound quality.
- Prepared, packed and transported audio equipment for events and location shoots.
Floor Technician/Sales Representative
Refresh Computers
12.2023 - 03.2024
- Sales, customer facing technical services ranging from software diagnostics to hardware and board level repair
- On site tech support and MSP
Security Officer
Delaware North
06.2022 - 03.2024
- Conducted routine monitoring through designated areas.
- Interface with guests to ensure a positive experience, handle issues and emergencies by coordinating with radio dispatch and NASAlaw enforcement
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Security Coordinator II
Delaware North
10.2022 - 12.2023
- Operate Genetec camera/investigation system, coordinate officer response via radio, interface with emergency personnel and law enforcement, generate event reports, log officer activity
- Provided supervisory support when first line supervisor was unavailable.
- Developed emergency response plans, minimizing the impact of potential crises on personnel and property.
- Managed access control systems, ensuring only authorized individuals gained entry into secured areas.
- Responded swiftly to alarms or disturbances within the facility, assessing situations accurately before taking decisive action.
- Served as point of contact for safety and security matters, maintaining positive rapport with local law enforcement and community leaders.
- Coordinated with law enforcement agencies to resolve security breaches swiftly and effectively.
- Streamlined communication between security team members through the implementation of efficient reporting tools and processes.
Site Supervisor
Armor Security and Protection Group
12.2021 - 07.2022
- Coordinated efforts between multiple teams to ensure effective site management.
- Streamlined coordination in operational tasks by acting as point of contact.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Implemented best practices and safe operating procedures.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Armed security officer
American central force protection
01.2022 - 06.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Consultant/Technician
Self Employed
12.2008 - 06.2022
- Offered consultation services for multiple construction undertakings.
- Specialized in upgrading and enhancing existing system setups within residences.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
Technician
TST Auto
11.2017 - 09.2021
- Subaru Technician
- Perform routine maintenance work, diagnostics, and custom fabrication/performance modifications as needed
Owner/technician
Barely legal automotive
01.2007 - 06.2012
- Design and fabrication of performance automotive systems, modification and production of existing systems
- Chassis, electrical, suspension, power and drivetrain
Audio/Video Technician
Redline Audio& Cellular
04.2003 - 08.2008
- Designed and installed audio/video systems for automotive, home, and venue applications
OH-58D Crewchief
US Army
08.1999 - 09.2003
- Repair and inspection of Bell Kiowa Warrior rotary wing aircraft
- Later transitioned to infantry 11x program
Education
Associate of Science (AS) - Microbiology, General
Dawson Community College
Skills
- Troubleshooting
- J-STD-001 w/space addendum
- IPC/WHMA 620 w/space addendum
- Precision tool use
- Board level electronic repair and inspection
- Aerospace manufacturing
- Mechanical skills
- Computer skills
- Diagnostic equipment
Certification
- Security Officers (Armed)
- IPC J-STD-001 space addendum
- IPC/WHMA-A-620 Requirements & Acceptance for Cable & Wire Harness Assemblies
- IPC J-STD-001 Certification
Timeline
Substructure and integration technician III
Blue Origin
05.2024 - 02.2025
Audio Technician
Production Resource Group
03.2024 - 05.2024
Floor Technician/Sales Representative
Refresh Computers
12.2023 - 03.2024
Security Coordinator II
Delaware North
10.2022 - 12.2023
Security Officer
Delaware North
06.2022 - 03.2024
Armed security officer
American central force protection
01.2022 - 06.2022
Site Supervisor
Armor Security and Protection Group
12.2021 - 07.2022
Technician
TST Auto
11.2017 - 09.2021
Consultant/Technician
Self Employed
12.2008 - 06.2022
Owner/technician
Barely legal automotive
01.2007 - 06.2012
Audio/Video Technician
Redline Audio& Cellular
04.2003 - 08.2008
OH-58D Crewchief
US Army
08.1999 - 09.2003
Associate of Science (AS) - Microbiology, General
Dawson Community College
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