Summary
Overview
Work History
Education
Skills
Achievements
essential skills
Accomplishments
Timeline
Generic
Christopher Smith

Christopher Smith

Elmwood Park,IL

Summary

Performance-oriented sales leader, manager, and sales trainer offering exceptional records of achievement over 20+ year career. Effective at identifying new opportunities, closing new business, providing strategic and tactical solutions, and conducting high quality training and presentations using humor and storytelling to reach diverse audiences and create sustained change. Convincing personality with natural authority. Excellent leader.

Overview

23
23
years of professional experience

Work History

Midwest Regional Sales Manager

Trotec Laser
01.2022 - Current
  • Cover 6 Midwest states for capital equipment laser products/service for world-leading manufacturer
  • Expanded territory/penetrated new business by consistently exceeding customer expectations
  • Booked $1M in sales revenue first 8 months employed.
  • Established rapport with potential customers through networking events, trade shows, and industry conferences.
  • Developed and maintained key accounts for sustained revenue growth and customer satisfaction.

National Sales Trainer

Reverie
01.2015 - 01.2022
  • Deliverer of highly effective, brand/product trainings for leading technology manufacturer
  • Specialist conducting engaging training content via live webinar and face to face along with group seminars for top 5 largest National & International retail merchants
  • Created and maintained product-specific training material (i.e., training manuals, facilitation guides, participation guides, PowerPoint presentations, job aids, video content, and online tutorials)
  • Boosted client's reorders by 19%
  • Developed individual action plans for stores/retail organizations to meet KPIs.
  • Created/evaluated market strategies to increase points of distribution, product positioning, and consumer awareness which increased company's share by 15%
  • Integrally involved in new product launches and account management working with key field and operational personnel
  • Boosted customer satisfaction rates with product knowledge training sessions that equipped sales representatives to address client concerns accurately and confidently.
  • Influencer of brand growth. Road warrior.

Sr. Sales Executive

Cintas / Retail – Global Accounts - Strategic Markets
01.2012 - 01.2015
  • Expanded major key accounts for retail division within hospitality, healthcare, and security markets throughout U.S
  • Grew sales revenue to $1.4M in additional quota
  • Focused on high-margin categories.
  • Expanded market presence by identifying new business opportunities and successfully closing deals.

Director Business Development

Sun-Times Media Group
01.2010 - 01.2012
  • Tasked with advancing brand awareness and revitalization prior to new owner acquisition
  • Ability to negotiate at the highest level
  • Created new revenue streams and expanded product lines which significantly increased client retention rates
  • Ability to think creatively.

Sr. Account Manager - Trainer

LocalLaunch
01.2008 - 01.2010
  • Quota carrying ($2M) account manager & sales training position within start-up team for digital media rollout for R.H
  • Donnelley, DexYP, and DexOne Media portal
  • SEO/SEM
  • Led aspects of account servicing, acquisitions, development, and field sales training for 5 Chicagoland office locations, training over 375 employees
  • Oversaw market penetration, account expansions, and contract renewals
  • Coached sales and operations talent to evaluate staffing needs and training effectiveness which identified new development needs/resources
  • Exceeded 105% of training objective with sales reps and local managers on a new sales call process.

Regional Franchise Sales Training Manager

Money Mailer Midwest
01.2001 - 01.2008
  • Management, quota carrying, and sales training position responsible for the franchise growth & sales development within 6 states managing over 45 franchises
  • Implemented strategic process improvements and cost savings within areas of support functions and operations with other senior management which led to a 14% decrease in waste and produced $16K in savings
  • Awarded “Best Seller” for personal quota increase in sales from $375K to $825K in 1 year.

Education

Bachelor of Arts -

Columbia College
Chicago, IL

Skills

  • New Business Development
  • B2B & B2C Sales Experience
  • Operational Improvement
  • Management
  • Strengths - Connectedness Adaptability - Positivity – Harmony
  • WOO - (Winning Others Over)
  • Solution/Value-Based Selling
  • Staff training
  • Coaching and Mentoring
  • Engaging Public Speaker
  • Online Marketing- SEO/SEM
  • Technical sales

Achievements

T. Wendorf, Chairmen-Owner, Christopher was the only franchise sales trainer who rose to the position without personally owning a franchise. His marketing and sales expertise helped elevate the Midwest office to reach new heights and his personal commitment to each of the franchise's growth was greatly appreciated. He left a mark.

essential skills

Leadership - Decision Making - Teamwork - Critical Thinking - Active Listening - Problem Solving - Time Management - Persuasive - Intuitive - Challange Seeking - Professionalism

Accomplishments

Oak Park/River Forest Chamber of Commerce

Winnetka-Northfield Chamber of Commerce

Timeline

Midwest Regional Sales Manager

Trotec Laser
01.2022 - Current

National Sales Trainer

Reverie
01.2015 - 01.2022

Sr. Sales Executive

Cintas / Retail – Global Accounts - Strategic Markets
01.2012 - 01.2015

Director Business Development

Sun-Times Media Group
01.2010 - 01.2012

Sr. Account Manager - Trainer

LocalLaunch
01.2008 - 01.2010

Regional Franchise Sales Training Manager

Money Mailer Midwest
01.2001 - 01.2008

Bachelor of Arts -

Columbia College
Christopher Smith