Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Christopher Smith

Houston,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Manager of Operations

Taco Fuego
02.2021 - Current
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.

Line Cook Supervisor

River Oaks Hospital
11.2018 - 02.2021
  • Collaborated with management to set performance standards, leading to a more consistent dining experience for guests.
  • Reduced food waste by implementing portion control measures and closely monitoring inventory levels.
  • Upheld strict adherence to recipe specifications, guaranteeing consistency in flavor profiles across multiple service periods.
  • Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.

Package Handler Supervisor

United Parcel Service, UPS
07.2017 - 11.2018
  • Integrated advanced technology systems into daily operations, improving tracking accuracy and enhancing internal communication channels between departments.
  • Conducted daily pre-shift meetings to ensure alignment of goals and expectations among team members.
  • Trained new employees on proper handling techniques and company policies, leading to decreased turnover rates among staff members
  • Managed shift operations, consistently meeting or exceeding performance targets for package handling efficiency.


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Education

Associate of Applied Science -

The Art Institute of Houston
Houston, TX
05.2001 -

Skills

  • Revenue Generation
  • Quality Assurance
  • Inventory Management
  • Customer Service Management
  • Employee Development
  • Problem-Solving
  • Performance Evaluation and Monitoring
  • Customer Retention
  • Time management abilities
  • Management Team Building

Additional Information

U.S. Army Veteran

Timeline

Manager of Operations

Taco Fuego
02.2021 - Current

Line Cook Supervisor

River Oaks Hospital
11.2018 - 02.2021

Package Handler Supervisor

United Parcel Service, UPS
07.2017 - 11.2018

Associate of Applied Science -

The Art Institute of Houston
05.2001 -
Christopher Smith