Christopher Smith

2014-2020 Order Puller

• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Supported inventory audits by providing accurate documentation and assisting with physical counts when needed.

2020-2021 Quality Control Inspector

• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
• Contributed to successful ISO certification processes by adhering strictly to international quality management standards during inspections.
• Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.

2021-Current Shipping Coordinator

• Implemented cost-saving measures to reduce overall shipping expenses while maintaining high-quality service standards.
• Promoted a culture of continuous improvement by sharing best practices amongst team members and encouraging feedback on process enhancements.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Streamlined packaging processes by introducing more sustainable materials while maintaining product protection during transit.
• Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
• Improved vendor relationships through consistent communication, negotiation of rates, and prompt resolution of disputes.